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Water Mill House Care Home

Rose Lane (off Red Lion Lane), Hemel Hempstead, Hertfordshire, HP3 9TE

01442 269 888Telephone
01442 504 123Admissions (Admissions)

Regulator rating: Requires Improvement
Details updatedupdated: 3 days ago
Beds 65 total beds
Brand Carebase
Ownership type Privately Owned
Local Authority Hertfordshire County Council

Overview

Water Mill House Care Home provides expert care to adults (18+) with a range of support needs including rehab following a stroke or amputation, paralysis, Muscular Dystrophy, Multiple Sclerosis and Parkinson’s. The dedicated team also delivers residential, nursing and dementia care with love and kindness whilst holding platinum accreditation under the Gold Standards Framework for compassionate end-of-life care.

Water Mill House is a stimulating environment that promotes independence. Set over three floors, the spacious home with state-of-the-art gym, equipped with cardio machines, resistance equipment and stretching aids, ensures a comprehensive approach to rehabilitation, enabling community clinicians, physiotherapists and the home’s care team to work in partnership. Together they create and review personalised care plans that maximise each resident's rehabilitation potential, promoting their physical recovery, improving mobility, and enhancing communication skills.

Residents are supported to try new activities and rediscover former hobbies. From music and movement sessions, reminiscence projects, to brain gym, and make a wish initiative, there is truly something for everyone. As well as frequent excursions to local places of interest on the minibus and visits from entertainers, schoolchildren and the ‘Newt Brigade’, the home’s preschool group.

Families are an integral part of life at the home, which boasts beautiful en-suite bedrooms, a bustling bistro, sunny rooftop terrace and on-site library, cinema, spa and hair salon. All surrounded by tranquil landscaped gardens with scenic views of the Hertfordshire countryside.

The team receives comprehensive training and professional development to deliver the high standards of holistic care residents and families deserve. In November 2023, it was a finalist in the Dignity in Care category at the East of England Great British Care Awards 2023.

Care Types

  • Duration
    • Long-term
    • Short-stay
  • Age
    • Adults 65 and over
    • Adults under 65 yrs
  • Type of care
    • Dementia Nursing
    • Dementia Residential
    • Nursing
    • Physical Disability
    • Residential
    • Sensory Impairment
  • Short stay services
    • Day Care Services
  • Specific care needs
    • Autism
    • Bariatric Care
    • Brain Injury
    • Challenging / Specialist Behaviour
    • Diabetes
    • End Of Life Care
    • Frailty
    • Hearing Impairment
    • Heart Disease
    • Incontinence
    • Parkinsonism
    • Physiotherapy
    • Sight Impairment
    • Speech Impairment
    • Stroke
    • Young onset dementia

Care Home Facilities

  • Key Features
    • Cafe
    • Dining Room
    • Garden
    • Lift
    • Lounge
    • Purpose Built
    • Quiet Area
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Free Parking (on-site)
    • Minibus
    • Wheelchair Access
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Cinema
    • Daily Newspapers
    • Designated Smoking Area
    • Dry Cleaning
    • Gym / Fitness Room
    • Hair Salon
    • Individual/Group Outings
    • Laundry Service
    • Podiatry
    • Post
    • Terrace
    • Wellbeing

Room Facilities

  • Key Features
    • Double/twin Rooms Available
    • Own Furniture Allowed
    • Wifi
  • Dining
    • Kitchenette
    • Meals In Bedroom
  • Bathroom
    • En Suite and Communal Bathrooms
    • Wet Rooms
  • Accessibility & Equipment
    • Assisted Bathroom
    • Call Bells
    • Ground Floor Rooms
    • Hoisting
    • Wheelchair Access
  • Leisure & Wellbeing
    • Hairdressing (in room)
    • Private Terrace/Garden
    • TV Point

In The Area

Bank Bank 0.9 miles
Bus Station Bus Station 0.6 miles
Dentist Dentist 0.9 miles
Doctor Doctor 0.9 miles
Park Park 0.2 miles
Pharmacy Pharmacy 0.8 miles
Supermarket Supermarket 0.4 miles
Train Station Train Station 0.6 miles

Funding Sources

  • Local Authority with top-upWhen you pay the difference between what your local authority is willing to pay and the care home's fee
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)When you pay for care home fees yourself

Regulator Rating

Overall: Requires Improvement

  • Safe:
    Requires Improvement
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement

Additional Information

Accreditations
  • Platinum accreditation in the Gold Standards Framework for compassionate end-of-life care. https://www.goldstandardsframework.org.uk/accredited-organisations
Awards
  • Top 20 Mid-size Care Home Groups 2024, carehome.co.uk Top 20 Mid-size Care Home Groups 2023, carehome.co.uk Top 20 Mid-size Care Home Groups 2022, carehome.co.uk
  • Dignity in Care, Finalist, East Region - Great British Care Awards 2023