Welcome to Park Avenue Care Limited
On behalf of Park Avenue Care Limited and all of our staff, we welcome you, your family and others who are important to you. We hope that you will be happy and fulfilled with us at Park Avenue Care Limited and will continue to enjoy your current interests and relationships in addition to those which we can offer you after joining us. We want to support you to enjoy your day-to-day life in the same way that you do at present. If there is anything you need or would like more information about, please do not hesitate to ask.
As you settle into Park Avenue Care Limited there may be questions that you, or your relatives and friends, would like to ask. Our staff will ensure that any queries you have are answered as quickly and fully as possible. The information given below should provide you with the answers to some of the most frequently asked questions.

About Park Avenue Care Limited
Park Avenue is thoughtfully designed with the needs of adults with dementia in mind, offering safe and comfortable living spaces within a nurturing environment. The facility also offers palliative care, as well as shorter-term options like respite and convalescence care. Individualized care plans are crafted for each resident, addressing their specific needs.
The home is advantageously located, enjoying the local conveniences and transport connections of Roundhay, along with the expansive parklands and gardens of the adjacent Roundhay Park. The majority of rooms feature en-suite facilities, and there is elevator access throughout the building to accommodate all clients' mobility needs. Residents have the choice to socialise in any of the home's lounges or relax in the peaceful courtyard, which boasts a water fountain. Additional services available to residents include an optician, a nutritionist, private physio, hairdressers, chiropodist, manicurist and reminiscence therapy sessions.
The chef prepares nutritious and appetizing meals, which residents can savor in the well-appointed dining room or the comfort of their own rooms. Emphasizing the significance of regular physical activity, the home organizes frequent exercises led by a team of physio therapists and other activities to keep residents engaged and physically active.

Park Avenue Care Limited Philosophy of Care
**Passion** We are deeply committed to our work and the positive impact it has on those we serve. Passion drives our company and staff, ensuring we consistently deliver exceptional services.
**Community** We value the communities we serve, recognizing that our services benefit both the community and the individual residents. By providing employment opportunities and care from community members, we promote inclusion and participation.
**Trust** Trust is at the core of our relationships with residents, staff, commissioners, and health and social care professionals. We are transparent and honest in all interactions, building lasting relationships that benefit all parties.
**Compassion** Compassion is fundamental to our service delivery and staff interactions. It motivates our front-line staff and underpins our reputation, ensuring that our residents and colleagues are always treated with empathy and care.
**Integrity** Our commitment to strong moral principles and belief in our mission is essential. Our staff at all levels uphold the integrity of the company, its vision, and values.
**Stability** We provide stability to our staff and residents through consistent and effective working practices and communication. Our unwavering commitment ensures stability in employment and care delivery.
**Innovation** We are dedicated to continuous improvement and innovation in our care practices. By embracing new ideas and technologies, we strive to enhance the quality of life for our residents and streamline operations for our staff.
**Respect** We treat all individuals with dignity and respect, valuing their unique needs and perspectives. This respect fosters a supportive and inclusive environment for both residents and staff.
**Collaboration** We believe in the power of teamwork and collaboration. By working closely with families, healthcare professionals, and the community, we ensure comprehensive and holistic care for our residents.
**Excellence** We strive for excellence in everything we do. Our commitment to high standards and continuous improvement ensures that we provide the best possible care and services to our residents.
**Person-Centred Care** We prioritize person-centred care, tailoring our services to meet the unique needs and preferences of each resident. This individualized approach ensures that our residents receive care that respects their choices and enhances their quality of life.