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19 Lower Dolcliffe Road

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19 Lower Dolcliffe Road, Mexborough, S64 9PA

01709 321 526Telephone

Regulator rating: Good
updated
Details updated 2 days ago
Beds
1 total beds
Ownership type
Privately Owned
Local Authority
Doncaster Metropolitan Borough Council

Overview

Overview:

19 Lower Dolcliffe Road is a premier residential care home situated in Mexborough, South Yorkshire, dedicated to providing exceptional care and support to vulnerable children, young adults, and adults aged 4-65. The home is designed to foster a nurturing and empowering environment where residents receive personalised care tailored to their unique needs.

Mission:

Our mission is to be the leading independent provider of support that enhances each individual's independence and social interactions. We strive to deliver exceptional care and support across a spectrum of needs, enabling individuals to take control of their lives and achieve greater independence. Our philosophy emphasises respect, dignity, and individualised care, ensuring a supportive and enriching environment.

Aims and Objectives:

- Resident-Centered Care: Ensure that residents are the central focus of all care planning, assessment, and delivery processes.
- Safety and Reliability: Provide a safe, well-planned, and reliable care service.
- Personalised Support: Offer support that respects residents' preferences and is delivered at times they choose.
- Dignity and Independence: Maintain and promote residents' dignity, independence, choice, and rights.
- Confidentiality: Uphold confidentiality in communication, record-keeping, and information storage.
- Health and Safety: Implement robust systems, policies, and procedures to promote safe working practices.
- Continuous Improvement: Seek regular feedback to pursue continuous service improvement.
- Equality and Diversity: Promote equality and anti-discriminatory practices in all service aspects.
- Staff Competence: Ensure consistent care through dedicated staff training, recruitment, and retention.

Facilities:

The home, built in the 1930s, features traditional architecture with modern adaptations to meet residents' needs. It offers:

- Accommodation: A two-bedroom property accommodating one person, with spacious individual rooms, ensuite facilities, a lounge, a kitchen diner, and a secure garden area.
- Accessibility: The home is equipped with facilities to support individuals with sensory needs, including vibrating strobe fire alerts for the deaf.
- Community Integration: The location provides easy access to local amenities, transport links, and a variety of activities.

Services Provided:

- Personal Care: Assistance with daily living activities, mobility support, and grooming.
- Nursing Care: Medication administration, health condition monitoring, and management of chronic conditions.
- Nutritional Support: Meals tailored to dietary needs and preferences.
- Rehabilitation Services: Access to physical, occupational, and speech therapy.
- Social and Recreational Activities: Programs to keep residents engaged and socially active.
- Support Services: Housekeeping, laundry, and transportation services.

Philosophy:

Our care model is flexible, responsive, and personalised, avoiding institutional routines. We focus on understanding each individual’s preferences and aspirations, empowering residents to participate actively in their care and community engagements.

Admissions and Engagement:

- Pre-Admission Assessment: Detailed assessments are conducted to ensure the home can meet prospective residents' needs.
- Resident Involvement: Residents are actively involved in planning their activities, ensuring their preferences and abilities are accommodated.
- Visitor Policy: An 'Open House' policy encourages social interaction and mental stimulation for residents.
- Complaints Procedure: A robust complaints process ensures transparency and continuous improvement.

Governance and Quality Assurance:

- Staff Training: All staff undergo thorough training and are subject to safer recruitment checks.
- Feedback Mechanisms: Regular reviews and audits, along with feedback from residents and families, ensure high standards of care.
- Emergency Procedures: Comprehensive fire procedures and safety protocols are in place to protect residents and staff.

19 Lower Dolcliffe Road is committed to exceeding expectations and ensuring that every resident leads a fulfilling and independent life within a safe and supportive environment.

Care Types

  • Duration
    • Long-term
  • Age
    • Adults under 65 yrs
    • Children 0-18 yrs
  • Type of care
    • Learning Disability
    • Sensory Impairment
  • Specific care needs
    • Autism
    • Challenging / Specialist Behaviour
    • Incontinence
    • Sight Impairment
    • Speech Impairment

Care Home Facilities

  • Key Features
    • Dining Room
    • Garden
    • Lounge
    • Purpose Built
    • Quiet Area
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Escort Service to Appointments
    • Free Parking (on-site)
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Individual/Group Outings
    • Post

Room Facilities

  • Key Features
    • Double/twin Rooms Available
    • Own Furniture Allowed
    • Wifi
  • Dining
    • Kitchenette
  • Bathroom
    • En Suite Bathroom (only)

In The Area

Airport Airport 11.7 miles
Bank Bank 0.1 miles
Bus Station Bus Station 0.4 miles
Cinema Cinema 7.5 miles
Dentist Dentist 0.2 miles
Doctor Doctor 0.5 miles
Hospital Hospital 0.3 miles
Park Park 0.2 miles
Pharmacy Pharmacy 0.2 miles
Shop Shop 0.1 miles
Supermarket Supermarket 0.1 miles
Train Station Train Station 0.4 miles

Languages

  • British Sign Language
  • English

Funding Sources

  • Local AuthorityWhen your local authority pays for your care - sometimes referred to as 'state funding'
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)When you pay for care home fees yourself

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good

Additional Information

Accreditations
  • ISO Accreditation at Lower Dolciffe Care Service Lower Dolciffe Care Service is proud to have achieved ISO accreditation, a globally recognised standard that underscores our commitment to excellence in care delivery. This prestigious certification signifies that our service meets stringent international standards for quality management, ensuring that we provide the highest level of care to our residents. Our accreditation encompasses various aspects of our operations, from administrative processes to patient care protocols, demonstrating our dedication to continuous improvement and adherence to best practices. Benefits of ISO Accreditation for Lower Dolciffe Care Service: Enhanced Quality of Care: ISO accreditation ensures that our care service adheres to rigorous quality management principles. This results in consistently high standards of care, improved patient outcomes, and a safer environment for both residents and staff. Operational Efficiency: The implementation of ISO standards streamlines our operational processes, reducing inefficiencies and minimising errors. This leads to more effective use of resources, better time management, and a more cohesive workflow throughout our care service. Regulatory Compliance: Achieving ISO accreditation demonstrates our compliance with national and international regulations and standards. This not only reduces the risk of legal issues but also assures stakeholders of our commitment to maintaining the highest levels of operational integrity. Continuous Improvement: The ISO framework encourages a culture of continuous improvement. Regular audits and assessments identify areas for enhancement, ensuring that we are always advancing and adapting to meet the evolving needs of our residents. Increased Stakeholder Confidence: ISO accreditation enhances the trust and confidence of residents, their families, staff, and external stakeholders. It provides assurance that Lower Dolciffe Care Service operates with the utmost professionalism and dedication to quality care. Staff Engagement and Development: Adhering to ISO standards involves comprehensive training and development for our staff. This not only boosts their skills and knowledge but also fosters a sense of pride and motivation, leading to higher levels of staff engagement and satisfaction. Risk Management: ISO accreditation involves thorough risk assessment and management strategies. By identifying potential risks and implementing preventive measures, we can ensure a safer environment for our residents and staff, minimising the likelihood of adverse incidents. Enhanced Reputation: Holding an ISO accreditation distinguishes Lower Dolciffe Care Service as a leader in the healthcare sector. It reflects our commitment to excellence and positions us as a preferred choice for individuals seeking high-quality care services. By maintaining our ISO accreditation, Lower Dolciffe Care Service continues to set the benchmark for exceptional care, operational excellence, and unwavering dedication to the well-being of our residents.
  • PRICE Training at Lower Dolciffe Care Service Lower Dolciffe Care Service has integrated the PRICE (Protecting Rights in a Caring Environment) training program, a specialised training focused on the safe and appropriate use of physical interventions and restraints. This program is designed to ensure that our staff are equipped with the necessary skills to manage challenging behaviors in a manner that prioritises safety, dignity, and respect. By adopting PRICE training, we reinforce our commitment to creating a safe environment for both residents and staff while upholding the highest standards of care. Benefits of PRICE Training for Lower Dolciffe Care Service: Enhanced Resident Safety: PRICE training equips our staff with techniques to safely manage challenging behaviors and situations that may require physical intervention. This ensures the safety of both residents and staff by minimising the risk of injury during such interventions. Ethical and Respectful Care: The training emphasises the importance of using restraints only as a last resort and in the least restrictive manner possible. This aligns with our commitment to respect the rights and dignity of our residents, ensuring that their care is always ethical and compassionate. Improved Staff Confidence and Competence: By receiving comprehensive training on physical interventions, staff members gain confidence in their ability to handle difficult situations. This competence helps to reduce anxiety and stress among staff, leading to more effective and calm responses during incidents. Reduction in Unnecessary Restraint Use: PRICE training focuses on de-escalation techniques and alternative strategies to manage challenging behaviors. This emphasis helps reduce the frequency and necessity of physical restraints, promoting a more positive and therapeutic environment. Compliance with Regulatory Standards: Implementing PRICE training ensures that Lower Dolciffe Care Service complies with legal and regulatory requirements regarding the use of physical interventions and restraints. This adherence to standards enhances our service's credibility and protects us from potential legal issues. Risk Management: Effective management of challenging behaviors through trained interventions reduces the risk of harm to both residents and staff. This proactive approach to risk management helps to maintain a safe and secure environment within our care service. Positive Workplace Culture: PRICE training contributes to a culture of safety and respect within our team. Staff feel more supported and valued, which enhances job satisfaction and morale. A positive workplace culture also improves overall team cohesion and collaboration. Continuous Improvement: The training program includes ongoing assessments and refreshers to ensure that staff remain proficient in the latest techniques and best practices. This commitment to continuous improvement helps us maintain high standards of care and adapt to evolving needs. Family and Stakeholder Confidence: Families and stakeholders can be assured that Lower Dolciffe Care Service is dedicated to the highest standards of safety and care. The implementation of PRICE training demonstrates our proactive approach to managing challenging behaviors, fostering trust and confidence in our service. By incorporating PRICE training, Lower Dolciffe Care Service underscores its dedication to providing a safe, respectful, and high-quality care environment, ensuring the well-being of our residents and staff.
EPC Rating
Very energy efficient - Lower running costs
(92+)
(81 - 91)
(69 - 80)
(55 - 68)
(39 - 54)
(21 - 38)
(1 - 20)
81
Not energy efficient - Higher running costs