Mayflower Court is a purpose built care home located in Bowthorpe Care Village located in West Norwich.

The home offers specialist residential care for up to 79 people with dementia. Residents have access to the their own large, bright and furnished rooms and are welcome to personalise their rooms by bringing small items of furniture and personal belongings.

Rooms at the home have been designed with state-of-the-art assistive technology and feature spacious en-suite facilities.

We pride ourselves on providing person-centred dementia care, treating each person as an individual. We also provide a varied programme of activities and events,
helping our residents to be as involved as they wish, which we have found to be invaluable at the home.
We also have a large inner garden with raised flower beds, and we support residents to enjoy gardening as a pastime.

Food
Mealtimes are always an important part of the day for NorseCare residents and we provide an excellent catering service in our homes.
Our catering teams put the emphasis on healthy, fresh and locally-sourced food.
We fully recognise the importance of a well-balanced, nutritious diet and keeping people well hydrated and healthy.

Events and Activities
Keeping active, engaged and entertained is a huge part of living with us in one of our care homes. All our homes have dedicated Activities
and Events teams, who will get to know residents and build activities plans that suit everyone.

Medication
Our care staff are trained to manage all aspects of medication management, this includes ordering and administration of medication. We support
people who live with us to continue to manage their own medication if they wish, but staff will undertake all aspects of medication management
if required.

Laundry
Each room has its own bedding and towels. We will launder your clothes carefully and return them to you promptly.

Appointments
You may wish to continue with the arrangements you had at home if this is possible and convenient for all concerned. We have regular visits from
hairdressers, chiropodists, and opticians.
These services are an additional cost to the care fees and payments are made directly to the person completing the service. We have good working relationships with our local GP surgeries.
You may choose to continue to be registered with your own GP, however, this may not be possible. If this is the case, our staff are happy
to arrange registration with a local GP.
When people who live with us attend hospital appointments, we ask that a family member or friend accompanies them. We are unable to
provide this service, as we need to maintain safe levels of staffing within the home.

Personal Items and Insurance
We are happy for residents to bring items of furniture with them to personalise their own rooms, providing it is suitable for both
the room and in terms of safety.
Any electrical items must be tested to conform with electrical safety regulations.
Appropriate insurance will need to be in place.

Families and friends
We are very keen for friends and families of residents to visit as often as they wish. We hold regular meetings to obtain feedback about the
home and people are welcome to attend events, activities and social gatherings that take place at the home. We are also keen to maintain close
links with our local community and we encourage residents to continue to be a part of this and welcome local residents into our home.