Hillcrest Care Home
Byng Road, Catterick Garrison, Richmond, North Yorkshire, DL9 4DW
01748 834 444Telephone
Admissions (Admissions)
Rooms availableRooms available
Overview
The perfect location : Hillcrest Care Home is situated in the Hipswell area of Catterick Garrison in North Yorkshire. The home is also close to transport links including the A1 and A19. We offer a sympathetic and modern care facility that blends in with the local community.
Hillcrest Care Home is a home in the Catterick Garrison area of Richmond, which can accommodate 34 residents - it has a 'Good' rating from the CQC. Care can be provided for those with dementia. Hillcrest Care Home also offers the following short stay services; respite care, reablement support and discharge to assess.
Quality Dementia Care: Our commitment is to support each individual resident in leading an active, fulfilled and happy life. We understand that Dementia can cause distress for both the individual and families concerned. At Hillcrest we have created an atmosphere which is calm, relaxed and reassuring. We achieve this by taking the time to fully understand life histories; developing well trained staff; creating and maintaining a supportive environment; ensuring the upkeep of positive and open communication; devising activities with meaning; and continuously encouraging family involvement. This helps the home also to maintain person centred care for the individuals and married couples in the home. We do not accept generalisations about what residents may or may not be capable of doing or understanding, instead we focus on a positive approach that addresses individual needs and abilities. We understand that everyone is unique and because of this we aim to maintain as much independence as possible in a safe environment. We encourage residents to maintain familiar routines and activities so that life has meaning. By taking time to build relationships with each individual our care team are able to understand the whole person; their needs, requirements and feelings and provide genuine care accordingly. We ensure that all our staff understand the unique needs of those living with dementia through a comprehensive training programme and our care staff and manager work closely with the Alzheimer’s association to keep up with the current training programs and developments.
Our home: your home Hillcrest Care Home Suites are designed to meet your needs. Where appropriate ensuite shower and bathrooms are available, there are TV access points along with luxury furnishing and up to date décor in all the rooms. On admission we would encourage you to personalise the room with your own precious treasures and photographs that hold so many wonderful memories that we hope you will share with us. Our accommodation offers a blank canvas to adjust to your own individual needs or preference.
Your opportunity to visit: Please take the opportunity to visit the home at a time convenient for you. We will show you around the Home and answer any questions you may have. Under the Covid-19 Pandemic we are happy to arrange a ‘virtual tour’ on a video call if you wish.
If you forget something or need to ask anything that comes to mind later then please don’t hesitate to get in touch our number is listed below so just give us a call
and we will endeavour to help you. Your visit will also give us an opportunity to discuss how best we can meet your needs and the chance to find out those important things that make you the unique individuals that you are. Our trained staff are available 24 hours a day to meet your needs
Our catering team ensures that all those within our care receive a nutritious and balanced diet. We cater for most dietary requirements and customs and Residents and their families are encouraged to make input into the Seasonal Menus. There are snacks with teas and coffees in-between; and if that is not enough, we will have supper and a night tray for you to indulge yourself on with home cooked cakes. The home has themed nights once a month where through residents can choose the menu from any country in the world.
FaceTime and Skype : The home also has the facility thanks to technology allow our residents to stay in touch using Facetime or Skype. This is always great for those unable to visit their loved ones in person and has become even more useful for those family members fare away in other countries around the world
Activities: the home is well known for its fun and the activities it has for the residents to enjoy their time her at Hillcrest. these vary depending on the time of year and what the residents have requested. e have a lot of involvement with the local community and military units in the area and and sponsor the local football team the Richmond Rockets and Catterick Race course with some winning races.
Care Types
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Duration
- Long-term
- Short-stay
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Age
- Adults 65 and over
- Adults under 65 yrs
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Type of care
- Dementia Residential
- Mental Health
- Physical Disability
- Residential
- Sensory Impairment
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Short stay services
- Day Care Services
- Reablement Support
- Respite Care
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Specific care needs
- Bariatric Care
- Diabetes
- End Of Life Care
- Frailty
- Hearing Impairment
- Heart Disease
- Incontinence
- Parkinsonism
- Sight Impairment
- Speech Impairment
- Stroke
- Young onset dementia
Care Home Facilities
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Key Features
- Dining Room
- Garden
- Lift
- Lounge
- Protected Mealtimes
- Quiet Area
- Resident Choice Dining
- Wifi
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Accessibility
- Escort Service to Appointments
- Free Parking (on-site)
- Public Transport (on-site)
- Sensory Room
- Wheelchair Access
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Leisure and Wellbeing
- Activities (bingo, etc.)
- Cinema
- Daily Newspapers
- Designated Smoking Area
- Dry Cleaning
- Hair Salon
- Individual/Group Outings
- Laundry Service
- Podiatry
- Post
- Terrace
- Wellbeing
Room Facilities
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Key Features
- Double/twin Rooms Available
- Own Furniture Allowed
- Wifi
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Dining
- Meals In Bedroom
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Bathroom
- En Suite and Communal Bathrooms
- En Suite Bathroom (only)
- Wet Rooms
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Accessibility & Equipment
- Assisted Bathroom
- Call Bells
- Ground Floor Rooms
- Hoisting
- Wheelchair Access
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Leisure & Wellbeing
- Hairdressing (in room)
- TV Point
In The Area
Bank | Bank | 0.5 miles |
Bar | Bar | 0.1 miles |
Bus Station | Bus Station | 4.9 miles |
Cinema | Cinema | 0.6 miles |
Dentist | Dentist | 0.1 miles |
Doctor | Doctor | 0.5 miles |
Hospital | Hospital | 2.3 miles |
Park | Park | 0.2 miles |
Pharmacy | Pharmacy | 0.6 miles |
Shop | Shop | 0.7 miles |
Supermarket | Supermarket | 0.1 miles |
Train Station | Train Station | 4.9 miles |
Languages
- English
- German
- Hindi
- Nepalese
Weekly Prices
Funding Sources
- Local AuthorityWhen your local authority pays for your care - sometimes referred to as 'state funding'
- Local Authority with top-upWhen you pay the difference between what your local authority is willing to pay and the care home's fee
- NHS Continuing Healthcare (CHC)
- Self-funding (private)When you pay for care home fees yourself
Regulator Rating
Overall: Good
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Safe:Good
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Effective:Good
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Caring:Good
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Responsive:Good
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Well-led:Good