Woolston House is an Exemplar Health Care home that supports adults living with complex and high acuity needs. Our mission is to make every day better for the people we support. Our Nurse-led team provides person-centred nursing care that focuses on maximising independence and building everyday living skills. We aim to empower people to live fulfilled lives.

The home currently has two units which support adults living with complex mental health conditions, dementia, neuro disabilities and physical disabilities. We support people on their journey from being in hospital to community based living. We also offer longer term support for people living with degenerative or life limiting illnesses. Our home is at the heart of the local community which means that people can access the care they need whilst remaining close to their loved ones.

We all want to spend time doing the things we love best. So that’s what we aim to give the people we support at Woolston House. Daily life is all about choice. Everything we do is personalised to the individuals we support. Together with loved ones and professionals, we design a care plan, tailored to individual needs and goals. We encourage the people we support to continue to do the things they enjoy. We enable them to learn, volunteer and find new hobbies too if they wish. Our dedicated Activities Team supports meaningful one-to-one activities, as well as group sessions and events.

We provide a supportive environment at Woolston House. People get the care they need, and are able to stay closer to their loved ones.
Woolston House has 26 bedrooms, each with an en-suite, across two units. With this small group living, we’re able to provide a homely and supportive environment that’s more responsive to individual needs. The home has communal dining and living spaces, an activities hub, therapy room, multi-faith room, beauty salon and large accessible garden. Each unit has a sensory bathroom designed to provide a calming and relaxing experience. We offer a variety of accessible baths and showers for a range of mobility and sensory needs. To enhance the experience, people can play music through the Bluetooth wireless system and change the colour mood lighting.

Our holistic approach to care means people get the right care, from the right team, at the right time, first time round. With this approach, we aim to stop the cycle of failed placements. Woolston House offers holistic care in a community-based home, close to friends and family. The home has a trained team of Registered Nurses, Health
Care Assistants and Activities Coordinators, as well as an in house Therapy Team. Residents at Woolston House also have the support of
Exemplar Health Care clinical experts, our Behaviour Support Team and multiple nurse specialists teams in times of crisis.

Our high staffing levels allow us to build trust and work at the pace of the individual, which leads to improved person centred and longer term outcomes.