Arch West Midlands, Radnor Place

Our Philosophy:
At Arch West Midlands, we believe in providing a dedicated service which is warm, friendly and safe. We value and empower individuals through the encouragement of independence, choice and rights and believe that they are fundamental to delivering a high standard of care.

Introduction:
Radnor Place will offer an opportunity for individuals (both adults and young persons) to live in a homely setting and have the support of trained staff to maintain their welfare, choice and support with daily living and skills. Furthermore, support with emotional needs, mental health and personal care is central to our service, whilst maintaining a level of independence at home encouraging a sense of individuality and freedom.

Radnor Place is a spacious Georgian terraced house in Handsworth, on the outskirts of Birmingham city centre and the Jewellery Quarter, with easy access to the city centre, education and recreational facilities. Ample public transport is available for the residents and is accessible at multiple points within the vicinity.

Radnor Place consists of 4 ensuite bedrooms as well as 3 communal lounges, communal dining area and a communal kitchen. The house also has a separate office / staff room and a rear private garden which is enclosed, for the residents to enjoy. These rooms are spread over the ground, first and second floors. There is ample amount of room for residents to have their needs and preferences met, and to empower them to fulfil / develop their independence and life skills.

The house is fit for purpose and has been designed to ensure comfort, a high standard of living and most of all the safety of the residents. Secondary glazing, fire doors, anti-ligature furniture and fittings, non-slip flooring, emergency lighting, CO detectors, fire alarm systems, and fob, key code, CCTV secured entrance are just some of the features in place to ensure residents feel safe in their space.

Our Mission:
We want to provide a managed service that offers a future to those who need it. We would like to encourage individuals to maintain self-respect, confidence and a lifestyle which is comfortable and at a level that they feel possible to manage independently- both in the home and accessing the local community.
We pride ourselves in providing a service that is inclusive of an individual’s holistic needs, as well as their clinical requirements and by offering this opportunity to an individual for as long as they should require by individualising, reviewing and managing their needs. The support will only be successful when we all work as a team with the healthcare service, family and/or advocate (where necessary).

Our Aims:
At Radnor Place our staff are committed to meet our aims and objectives, which are as follows:
• To provide high quality, safe and personalised service that promotes choice, dignity and quality of life whilst paying particular attention to the residents wishes and choices.
• To deliver a service of the highest quality that will improve and sustain the Users / Young Person’s overall quality of life.
• To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion whilst respecting each individual’s right to privacy, dignity, fulfilment and the right to make informed choices.
• To ensure that each Users / Young Person’s needs, and values are respected in matters of religion, culture, race/ ethnic origin, political affiliation, marital status, parenthood and disabilities or impairments.
• To match the nominated workers as closely as possible with the Users / young person’s and respecting the need to replace the care worker in the event of subsequent non-compatibility.
• To manage the care service efficiently and effectively allowing us to make best use of resources and maximise the Users / Young Person’s value for money.
• To involve Services Users / Young Person’s and carers in the management and development of the service which will be monitored regularly ensuring that we work in the best interests of all parties involved.
• We support Users / Young Persons who are aged 16 -24 who may be transitioning from children’s services into adult services that would benefit from residential support. This would be subject to individual assessments and risk management. They would be supported to attend educational facilities in the community (or at home) as part of their package of care.
• We promote strong links with the local community supporting people to access local amenities, public transport and educational opportunities and where possible enabling social and recreational activities and events.
• Through a careful recruitment, induction, appraisal, supervision and a robust training programme we ensure our staff are fit to conduct themselves in their role. We ensure our staff have an understanding of working with diagnoses of mental illness and other comorbidities.