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Comfort Care At Home

02086 109 778

Registered Office: Trident Court, 1 Oakcroft Road, Chessington, Surrey, KT9 1BD

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Regulator rating: Outstanding
Details updated 2 weeks ago

Availability

From £34 Per Hour
Kingston upon Thames
Minimum Visiting Time 30 Minutes

About Us

Comfort Care At Home is an award-winning and local domiciliary care provider, working to support and provide high-quality care for people in their own homes. We strive to provide outstanding care to your loved ones, and are proud to have been rated as OUTSTANDING by the Care Quality Commission in April 2025.

Our goal is to help your loved ones stay happily in their own homes for longer. We promote their independence whilst supporting them with the tasks they are no longer able to do alone.

We chase your healthcare professionals, such as GPs and district nurses to get appointments and referrals, and we keep your loved ones safe by managing the ordering, disposing and inventory of their medication.

We use the latest technology solutions to monitor their well-being, which can be viewed by you and them anywhere around the world. We receive alerts immediately on their system if your loved one refuses medication or won’t eat.

We have a 5-minute rule, so if your care professional is running late by 5 minutes or more, we will let you know so you don’t have to worry. Comfort Care At Home also uses WhatsApp group chats to communicate with you about your loved ones

Care at Comfort Care At Home

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • Hourly
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Further details about the team are available upon request.
Photo of manager
Photo of staff

Funding Sources

  • Local Authority with top-up
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£34

Regulator Rating

Overall: Outstanding

  • Safe:
    Good
  • Effective:
    Outstanding
  • Caring:
    Outstanding
  • Responsive:
    Good
  • Well-led:
    Good

Additional Information

Accreditations
  • Rated Outstanding by the Care Quality Commission - April 2025 inspection
Awards
  • Top 20 Home Care Providers in London Award - 2019, 2023, 2024,2025
  • Kingston Borough Business Awards: - Best Place to Work - Finalist 2025 - Outstanding Business Social Impact - Highly Commended 2024 - Best Health and Wellbeing Provider - Finalist 2024 - Removing Barriers Champion - Finalist 2024 - Developing Employees - Winner 2023 - Responsible Workplace - Highly Commended 2023 - Excellence in Customer Service - Finalist 2023 - Health and Wellbeing - Finalist 2022 - Excellence in Customer Service - Finalist 2022