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Office NE

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07710 701 251

Registered Office: 1 Holmlands Park, Chester Le Street, County Durham, DH3 3PJ

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Regulator rating: Good
Details updated 2 days ago

Availability

From £22 Per Hour
County Durham
Minimum Visiting Time 15 Minutes

About Us

Home Life

Our HOME LIFE domiciliary care service based at Office NE in Chester-le-Street provides flexible, person-centered support by matching you with a small, dedicated team of highly trained carers. This ensures continuity, allowing you or your loved ones to maintain your routines and independence comfortably at home.

We serve the entire local areas and adapt our services to your exact needs, from a quick 30-minute pop-in to around-the-clock assistance. We ensure high-quality, reliable support that lets you or your loved ones live safely and comfortably.

Why Choose Our Service:

• Small, Dedicated Team: You won't see a revolving door of strangers. We assign a tight-knit, consistent group of carers so you always feel safe and familiar with the people assisting you.

• Fully Flexible Routines: There are no rigid mealtimes or fixed schedules. You maintain complete control over how you live your day and choose your daily and weekly times.

• Companionship & Domestic Support: Beyond essential personal care, our team helps with meal preparation, shopping, medication, health and wellbeing support, pet support including feeding and walks, cleaning, laundry, medication, social support, befriending and running errands.

Please contact us for further information and we are always happy to share reviews by our clients, their families and our staff.

Care at Office NE

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Learning disability / Autism
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£442
Hourly Price
£22
Overnight rate (£ per night)
£82

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report