Blue Cross Healthcare Service Limited

Blue Cross Healthcare Services Limited is a registered provider with the Care Quality Commission (CQC), holding a "Good" rating. Our organization comprises a team of 80 experienced professionals dedicated to delivering high-quality care that enables our Service Users to attain their optimal health and daily well-being, thereby promoting a high quality of life. We offer a comprehensive range of services, including personal care for adults aged over and under 65 years and support for individuals with dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairments. Our services include home care, supported living, respite care, and chaperone services.

Our mission is to ensure that all Service Users and staff members are always treated with respect and dignity. As a diverse organization, we recognize the uniqueness of every individual and actively promote equality and diversity, asserting that everyone has the right to express themselves. We are committed to upholding the human and citizenship rights of all individuals who engage with our services, including staff, visitors, and customers.

We strive to respond effectively to individual requests for services and deliver care that honors the wishes and feelings of our Service Users while upholding their rights and dignity. We support the principles of individual choice and personal decision-making as inherent rights of all Service Users. Furthermore, we respect and encourage the independence of our customers, honoring their choices and ensuring their privacy is maintained. All information pertaining to individual support is handled with strict confidentiality.

At Blue Cross Healthcare Services Limited, we are dedicated to providing skilled care that empowers our Service Users to achieve their ideal state of health and daily well-being, fostering a good quality of life.

Our objective is to present various service options, thereby granting our Service Users and their families greater freedom and choice. We achieve this by aligning Service User requests with personalized, person-centered care requirements.