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Walton Out Care

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The Old Courthouse, 18-20 St. Peters Churchyard, Derby, DE1 1NN

01332 986 485

Regulator rating: Good
Details updated 1 week ago

Availability

From £28 hourly
Derby City Council
Minimum Visiting Time 30 Minutes

About Us

About our services

Walton Out Care Services is proud of its values RESPECT. We feel that our values best describe us as a company both for our customers and our staff. You can be assured that Walton out care will provide support and assistant in a respectable, professional, caring and dignified way.

Our staff are fully trained DBS check before they are asked to provide any form of support or care. you will also be introduced to staff who will be working with you so that you are familiar with the staff member before they visit.

Prior to you receiving our services, we will visit you and complete a full initial assessment. the initial assessment takes approximately 45 minutes to an hour. During this time we will discuss your needs and get a better understanding of the support that you require from us. By completing the initial assessment this will also give us a better idea as to the staff that we feel may be compatible to provide the assistance required.

Once the initial assessment is completed we will check staff availability for compatibility according to the information that you have given us about the care and support you need. We will also complete an in-depth care plan highlighting the information gathered from our initial assessment.

With the information collected during our initial assessment, a care plan will be compiled capturing the support you have requested and how staff will be expected to assist and support you to complete tasks safely, professionally and in a dignified way. Staff will at all times gain your consent before engaging in the task.

We use a software to store your information safely, however you're allocated staff will have access to this portal where they will be able to login and have access to your care plan. Your family member will be given access to your care portal to see the time of the visit and task they have completed with you, we will ask for your consent before family members are given access to your information. your family members or relatives will also have the opportunity to leave notes for Care staff should they wish.

At Walton Out Care Services we do not do 15 minutes call time, we feel this would be a rush visit as well as the quality of care will not be done satisfactorily.

Walton Out Care Services staff will be professionally dressed in the uniforms they will also have an ID badge which will identify who they are including the name.

we are aware that sometimes individual receiving care may feel a bit apprehensive of care workers wearing uniforms when they are out in the community, we are very flexible in our approach and the service that we deliver so you or your family member can discuss attire with us.

Care at Walton Out Care

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Palliative / End of Life
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Cultural support (e.g. faith, values and beliefs)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Walton Out Care
£28

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report