Northern Angels Care Ltd

Company Overview – Northern Angels Care Ltd

Northern Angels Care Ltd is a person-centred domiciliary care provider committed to delivering high-quality, compassionate, and reliable care to individuals in their own homes. The service is built on the belief that people should be supported to live safely, independently, and with dignity, choice, and respect, regardless of age, ability, or health condition.

Northern Angels Care Ltd provides flexible home-based care tailored to the individual needs, preferences, and outcomes of each person using the service. Care and support are designed in partnership with service users, their families, and relevant professionals to ensure that care is meaningful, responsive, and promotes wellbeing. The organisation recognises that every individual is unique, and care plans are developed and reviewed to reflect what matters most to the person.

The company delivers a range of domiciliary care services, including personal care, medication support, assistance with daily living activities, companionship, and support to maintain independence at home. Services are provided by trained, compassionate, and professional care staff who are supported through robust recruitment, induction, training, supervision, and ongoing development. Northern Angels Care Ltd places strong emphasis on safe recruitment practices and staff competence to ensure high standards of care are consistently met.

Quality and safety are central to the organisation’s values. Northern Angels Care Ltd operates within a strong governance framework, using audits, supervision, feedback, and continuous monitoring to identify learning and drive improvement. Comments, compliments, and complaints are actively encouraged and used as opportunities to improve services and outcomes. The organisation promotes an open, transparent, and no-blame culture where concerns can be raised and addressed appropriately.

Safeguarding is a core priority. The company is committed to protecting people from abuse, neglect, and harm, and ensures that all staff understand their safeguarding responsibilities and escalation procedures. Risk assessments and care planning are used proactively to minimise risks while promoting independence and choice.

Northern Angels Care Ltd also values partnership working and effective communication. The organisation works collaboratively with service users, families, local authorities, healthcare professionals, and other agencies to ensure coordinated and consistent care. Clear communication, respect, and accountability underpin all interactions.

At its core, Northern Angels Care Ltd is guided by strong values of compassion, integrity, professionalism, and respect. The organisation strives to deliver care that not only meets essential needs but also enhances quality of life, promotes independence, and supports individuals to remain safely and confidently in their own homes.