Primera Assisted Living Limited
01213 668 855
(Enquiries)
Registered Office: Enterprise House, 656 Chester Road, Erdington, Birmingham, B3 1UE
Availability
About Us
Primera Assisted Living Limited provides high-quality, person-centred care and support to adults within the community. We are committed to promoting independence, dignity and wellbeing, delivering care that is tailored to the individual needs, preferences and circumstances of each person we support.
Our services are delivered by trained and compassionate care professionals who work in partnership with individuals, families and other health and social care professionals. We aim to provide safe, reliable and responsive care that supports people to remain as independent as possible in their own homes.
Primera Assisted Living Limited is dedicated to continuous improvement and maintaining high standards of care, ensuring that services are delivered in line with relevant regulations and best practice. We place strong emphasis on respect, choice and clear communication, helping to create positive outcomes for those who use our services.
Care at Primera Assisted Living Limited
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Age
- 18 - 64
- 65 and over
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Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
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Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Nursing
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- Bengali
- English
- Greek
- Hebrew
- Polish
- Punjabi
- Turkish
- Urdu
Fees
Regulator Rating
Overall: Good
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Safe:Good
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Effective:Good
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Caring:Good
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Responsive:Good
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Well-led:Good
Additional Information
- Care Quality Commission (CQC) Primera Assisted Living Limited is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. Following an assessment conducted in September 2024, with the published report dated 25 July 2024, the service was rated Good overall. The service achieved a Good rating across all assessed areas: -Safe -Effective -Caring -Responsive -Well-led The inspection confirmed that Primera Assisted Living Limited provides care and support to people living in their own homes, including older people, people living with dementia and people with a physical disability. Feedback gathered during the inspection indicated that people felt safe using the service, described staff as kind, caring and compassionate, and felt involved in planning their care. People reported that staff respected their choices, encouraged independence and treated them as individuals.