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Community Careline

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01634 853 187

Registered Office: First Floor Offices, 70-74 High Street, Rainham, Gillingham, ME8 7JH

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Regulator rating: Requires Improvement
Details updated 5 days ago

Availability

From £18 Per Hour
Medway Council
Minimum Visiting Time 30 Minutes

About Us

**Community Careline – Quality Home Care in Rainham, Gillingham**

Welcome to Community Careline, your trusted partner in providing compassionate domiciliary care for adults and older people in the comfort and familiarity of their own homes. Located in the heart of Rainham at 70-74 High Street, Gillingham, we are dedicated to supporting you or your loved ones with bespoke care solutions tailored to individual needs.

Our experienced team delivers a wide range of services including personal care, companionship, medication assistance, condition-led support for complex health needs, overnight care, and palliative/end-of-life care. We understand that each person’s situation is unique, which is why we offer flexible care packages; from hourly visits starting at just £17.75, to double-up care and respite for family carers.

Community Careline is committed to inclusivity, supporting adults aged 18 and over, including those living with dementia, cancer, diabetes, disabilities, mental health challenges, sensory impairment, or recovering from injury. We provide specialist care across a variety of needs such as eating disorders, catheter or stoma management, stroke and heart conditions, and more.

Our caring and professional team respects your lifestyle, offering dietary-specific meal preparation (including vegan, vegetarian, gluten-free, Kosher, and Halal), LGBTQ+ support, escorted trips in the community, pet-friendly staff, and practical help with shopping or domestic tasks. Male and female carers, speaking English, Bengali, and Hindi, ensure dignity, comfort, and effective communication.

Whether you’re self-funding, supported by the Local Authority or NHS Continuing Healthcare, we are here to help. Our commitment is to enhance wellbeing and independence, allowing you or your loved ones to live safely and happily at home.

Discover care with a human touch at Community Careline – where your needs always come first. Contact us today to discuss your requirements and arrange a friendly assessment.

Care at Community Careline

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • Hourly
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. We are able to provide services in Hindi, Punjabi, and Bengali to meet individual communication needs. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Bengali
  • English
  • Hindi
  • Punjabi

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£18

Regulator Rating

Overall: Requires Improvement

  • Safe:
    Requires Improvement
  • Effective:
    Requires Improvement
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Inadequate
See the report