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Elegance Care and Support

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1 Station Road, Hetton-le-hole, Houghton Le Spring, DH5 0AX

01915 846 828

Regulator rating: Good
Details updated 1 week ago

Availability

From £24 hourly
Sunderland City Council
Minimum Visiting Time 15 Minutes

About Us

Welcome to Elegance Care and Support, your trusted partner in delivering compassionate and professional domiciliary care in the Hetton-le-Hole area of Houghton-le-Spring. Proudly rated ‘Good’ by the Care Quality Commission (CQC), we are dedicated to supporting adults of all ages, whether you are seeking care for yourself or a loved one.

Our bespoke care services are tailored to meet individual needs, including personal care, specialist dementia and Alzheimer’s support, learning disabilities, physical disabilities, post-operative rehabilitation, and sensitive end of life care. We offer companionship, domestic and home help, escorted trips in the community, food preparation to suit dietary requirements, double-up care, medication assistance, and overnight support. Our staff includes both male and female carers, trained to support the needs of LGBTQ+ clients and comfortable in pet-friendly environments, including offering pet services such as dog walking and feeding.

At Elegance Care and Support, we recognise that every person is unique, with distinct preferences and routines. We listen and respond with dignity and respect, ensuring our clients feel empowered, independent, and safe at home. We welcome private and local authority funding, as well as NHS Continuing Healthcare.

Hourly support starts from £23.75, and we pride ourselves on flexibility, reliability, and a genuine passion for care. Discover how we can help you or your loved one live life with confidence, comfort and a touch of elegance. Contact us today for a friendly, no-obligation chat.

Care at Elegance Care and Support

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • Hourly
    • Learning disability / Autism
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
  • Specific Care Needs
    • Catheter
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Elegance Care and Support
£24

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good