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Avant (Hillingdon) Healthcare Services Limited

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Vista Business Centre, 6th Floor Block B, 50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ

02038 050 610

Regulator rating: Good
Details updated 2 weeks ago

Availability

From £30 hourly
London Borough of Hounslow

About Us

Avant Care & Support – Customer Information
Our Commitment to You
At Avant, we are dedicated to providing high quality, personalised care that supports you to live as independently as possible in the comfort of your own home. We take pride in offering a service built around your needs, preferences and lifestyle.
Following an assessment carried out by one of our Field Based Managers, we will work with you and, where appropriate, your family or representatives to create a personalised care and support plan. This plan ensures your care is tailored specifically to you.
Avant is fully regulated by the Care Quality Commission (CQC), and we aim to exceed the standards they set. Our full Statement of Purpose is available from your local Avant office and will have been shared with you by email or in writing before your service begins.
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Our Aims
Our primary aim is simple: to provide a great service that helps you to stay independent at home.
To achieve this, we carefully recruit, train and support our care and support workers. We match our staff to customers as thoughtfully as possible — whether you require someone who speaks a specific language, has specialist training, or simply has a personality that fits well with yours.
Above all, our employees must be compassionate, reliable and passionate about caring for people.
________________________________________
About Avant
Avant is an innovative, forward thinking care provider with years of experience in delivering high quality domiciliary care. We invest heavily in training and developing our teams, ensuring they feel confident, valued and proud of the work they do.
We listen closely to our customers and staff, regularly reviewing our services to ensure we continue to improve and meet the highest possible standards.
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Your Care and Support
A member of our management team will visit you to carry out a thorough assessment of your needs. Using this information, we will create a detailed, person centred care plan. Once finalised, your plan will be available through our Avant mobile app.
To reduce our carbon footprint, we minimise printing. However, we are happy to provide printed copies of any documents you require, including:
1. Company contact details
2. Your Care & Support Plan
3. Health & Safety or Risk Assessments (if required)
4. Recording sheets for care and support workers
5. Medication records (if required)
6. Any other important documentation
We carry out formal service reviews at least every three months. If your needs change, reviews can take place more frequently — even weekly or daily if required. Every individual is unique, and our service reflects that.
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Who We Support
We provide care for a wide range of customers, including:
• Older people
• People living with Dementia or Alzheimer’s
• Individuals with mental health needs
• People with physical or learning disabilities
• Individuals requiring palliative care
• Stroke survivors
• People needing rehabilitation
• Individuals with Parkinson’s
• Those with acquired brain injuries
• Children and families
• People with spinal injuries
• Individuals with motor neurone disease
Support can range from short home visits to full live in care. We also provide sleep in or waking night support, depending on your needs. Services are available from one to seven days a week.
We provide private care services and also support individuals funded through the NHS or local authorities.
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Services We Provide
Our team can assist with a wide range of care and support, including:
• Personal Care & Support
• Live in Care
• Sleep in and Waking Night Services
• Companionship & Social Support
• Housekeeping & Domestic Help
• Palliative Care
• Specialist Support (e.g., PEG feeding)
• Childcare
Personal care may include support with:
washing, bathing, showering, shaving, oral care, dressing, toileting, continence care, eating and drinking, mobility, and medication.
________________________________________
Our Service Standards
You can expect the following from Avant:
• We listen to our customers and respond promptly when needed
• We always make time to ensure you’re happy with the service you receive
• We complete your care and support plan to your satisfaction
• We provide ongoing training, development and support for all employees
• We work hard to ensure our workforce is well supported and motivated
• We aim to arrive within 30 minutes of the agreed visit time
• We provide continuity of care wherever possible

Care at Avant (Hillingdon) Healthcare Services Limited

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Services are delivered by staff who can communicate effectively in several languages including Hindi, Somali, and Arabic. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • English
  • Gujarati
  • Hindi
  • Punjabi
  • Somali

Fees

Hourly Price
From
Avant (Hillingdon) Healthcare Services Limited
£30

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report