Casgo Care

At Casgo Care, we believe that everyone deserves compassion, dignity, and independence, in the comfort of their own home. Since 2023, we have been proudly delivering professional, personalised and compassionate domiciliary care services across Sussex, supported by a team of qualified, thoroughly-vetted caregivers and healthcare professionals.

Our Mission & Values
Empathy & Compassion: We treat each client as an individual, with respect, kindness, and understanding.
Professional Excellence: All our staff are carefully selected, their qualifications verified, and regularly trained to ensure high standards of care.
Integrity & Transparency: We believe in honest communication, clear care plans, and building trust with clients and their families.
Personalised & Respectful Care: We tailor care to each individual’s needs, ensuring dignity, independence, and quality of life.

What We Offer – Domiciliary Care Services
Our domiciliary care service is designed for individuals who prefer to remain in their own home but need support with daily living, whether temporarily or on a long-term basis. Our care packages are tailored to meet each client’s unique needs and may include:

Personal care & hygiene support: Assistance with daily living tasks such as bathing, dressing, grooming, toileting, and mobility support.
Medication management: We help manage and administer medications, ensuring they are taken on time and safely, and monitor for side-effects.
Meal planning & preparation: Nutritious meals prepared according to dietary needs and preferences, promoting health and well-being.
Household support & light domestic help: Assistance with light housekeeping tasks, laundry, cleaning, shopping, and running errands, helping clients maintain a clean and comfortable home environment.
Companionship & emotional support: Regular social interaction, friendly conversation, and companionship to combat loneliness and isolation.
Specialist care for complex needs: Tailored care plans for individuals with dementia, physical disabilities, or long-term/ chronic conditions, including mobility support, memory stimulation, and condition-specific care.
Flexible care arrangements: Whether you need a few hours per week, daily visits, live-in care or 24-hour support, we can adapt to your needs.

Why Choose Casgo Care
Highly trained, fully vetted staff: All our caregivers and nurses undergo rigorous screening, qualification checks, and continuous training to ensure safe, high-quality care.
Personalised care plans: From the first contact to ongoing reviews, we work with clients (and families, if applicable) to develop and regularly update a care plan that meets evolving needs.
24/7 availability: We understand that needs don’t always fall within typical office hours. That’s why we offer around-the-clock on-call support to respond to urgent requests.
Clear communication & transparency: We maintain open communication with clients and families, provide regular updates, and ensure all services are clearly explained, from responsibilities to pricing and procedures.
Professionalism and dignity: We treat clients with respect and compassion, preserving their independence and sense of dignity while delivering support.

Who We Support
Our domiciliary care services are designed to support a wide range of clients, including:
Older adults (65+) who wish to maintain independence at home
Adults under 65 with physical disabilities or long-term health conditions
Individuals with dementia or cognitive impairments needing specialised support
People recovering from illness, surgery, or in need of rehabilitation
Families seeking occasional respite, companionship, or domestic support

How It Works – Simple, Flexible & Respectful
Initial assessment & consultation: We begin with a friendly, no-obligation needs assessment to understand the client’s situation, preferences, and support needs.
Tailored care plan: Based on the assessment, we develop a personalised care plan covering services, schedule, and any special requirements.
Assignment of caregiver / nurse: We match clients with a caregiver whose skills, personality, and experience best suit their needs.
Regular reviews & adjustments: Care plans are reviewed periodically to adapt to changing needs or preferences.
Open communication & family involvement: We keep you informed, involve family or guardians (if desired), and maintain transparency at all times.