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My Homecare Redbridge

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Broadway Chambers, First Floor, 1 Cranbrook Road, Ilford, IG1 4DU

02084 786 703
02084 786 703 (Enquiries)

Regulator rating: Good
Details updated 2 weeks ago

Availability

From £22 hourly
London Borough of Redbridge Council
Minimum Visiting Time 30 Minutes

About Us

Home Care and Supported Living

We provide regulated Home Care and Supported Living services that are safe, responsive, effective, caring, and well-led. Our service is committed to supporting individuals to live independently, safely, and with dignity within their own homes and communities.

We support adults, including older people and younger adults, who may have physical disabilities, learning disabilities, mental health needs, sensory impairments, or complex support needs. Support is delivered in accordance with each individual’s assessed needs, preferences, and agreed outcomes.

Our service operates in line with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, relevant CQC guidance, and best practice standards. All care and support is delivered through person-centred support planning, ensuring individuals are actively involved in decisions about their care and support.

Home Care Services

Our domiciliary care provision includes support with:

Personal care and activities of daily living

Medication support in line with assessed needs and policies

Meal preparation and nutritional support

Mobility support and falls prevention

Continence care

Emotional support and companionship

Support following hospital discharge


Supported Living Services

Our supported living services enable individuals to live in their own tenancies while receiving flexible support that promotes independence. Support includes:

Assistance with daily living and household tasks

Development of independent living and life skills

Support with accessing education, employment, and community activities

Promotion of emotional wellbeing and positive mental health

Support to maintain relationships and social inclusion

Staffing and Governance

All staff are safely recruited in line with Regulation 19, including DBS checks, references, and right-to-work verification. Staff receive a comprehensive induction, ongoing training, supervision, and appraisal to ensure competence and continuous professional development.

Safeguarding and Quality Assurance

We are committed to safeguarding adults at risk and operate robust safeguarding, whistleblowing, and complaints procedures. Risks are assessed and managed appropriately to promote safety while supporting positive risk-taking.

Quality assurance processes are in place to monitor service delivery, including regular audits, service user feedback, incident reporting, and continuous improvement planning.

Care at My Homecare Redbridge

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Head/brain injury
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Infection Prevention and Control training is completed and kept up to date across the workforce. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
My Homecare Redbridge
£22

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Awards
  • HCA Home Care Award Finalist 2026
  • Top 20 Homecare Award 2019, 2020 and 2022