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Pacific Care Solutions Limited

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Coventry Chambers, Suite 602, 3 Coventry Road, Ilford, IG1 4QR

03301 138 987

Regulator rating: Good
Details updated 1 week ago

Availability

From £24 hourly
London Borough of Redbridge Council
Minimum Visiting Time 30 Minutes

About Us

At Pacific Care Solutions Limited, we believe every individual deserves to live safely, comfortably, and independently in their own home with dignity, respect, and genuine care. Based in London and rated "Good" by the Care Quality Commission (CQC), we are a trusted provider of high-quality domiciliary care services for adults across the community.
Our compassionate, well-trained care professionals deliver tailored support that meets the unique needs of each person we serve, from help with daily living and personal care to specialist support for individuals with dementia, physical disabilities, mental health needs, or complex conditions.
We take pride in our robust governance, safety, and quality-assurance systems. Pacific Care Solutions Limited operates under nationally recognised frameworks, holding ISO 9001 Quality Management System certification and Cyber Essentials accreditation, and is fully compliant with the NHS Data Security & Protection Toolkit (DSPT). These achievements reflect our ongoing commitment to excellence, confidentiality, and continuous improvement.
At Pacific Care Solutions, we work in partnership with local authorities, NHS teams, housing providers, and families to ensure person-centred, outcome-focused care that enhances quality of life and promotes independence.
Whether you are a private client seeking compassionate home-care support or a commissioner looking for a reliable, fully compliant partner, Pacific Care Solutions Limited stands for trust, quality, and care you can rely on.

Care at Pacific Care Solutions Limited

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Head/brain injury
    • Heart conditions
    • Hourly
    • Live-in
    • Mental Health
    • Overnight Care
    • Palliative / End of Life
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Services are delivered by staff who can communicate effectively in several languages including Gujarati, Tamil, and Hindi. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Bengali
  • English
  • Gujarati
  • Hindi
  • Tamil

Fees

Hourly Price
From
Pacific Care Solutions Limited
£24

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Accreditations
  • Pacific Care Solutions Limited is registered as a domiciliary home-care provider (personal care in the client’s own home) under CQC. ? • Our latest full inspection (27 April 2023, report published 17 May 2023) awarded a rating of “Good” across all five key domains: Safe, Effective, Caring, Responsive and Well-led. ? • The report highlights: well-managed recruitment and training; robust risk assessments; person-centred care plans; and a positive culture of continuous improvement. ? This means you can be confident that our service meets national standards and is independently verified for quality and safety.
  • In an era where personal information and health data must be protected, Pacific Care Solutions Limited has completed the Data Security & Protection Toolkit across multiple years. ? • For 2025-26 version 8 we are marked as “Standards met” (publication date 07 Oct 2025). ? • Ensures that our processes align with the Mental Capacity Act 2005 and the Accessible Information Standard around respecting capacity, consent, privacy and efficient data management. (Also referenced in the CQC inspection.) ? This accreditation provides reassurance that clients' data and partner information are managed securely and in accordance with NHS/social care best practice.
  • Pacific Care Solutions hold Cyber Essentials certification, affirming our commitment to protect client and partner data from common cyber-threats. This enhances our trustworthiness as a partner in health and social-care pathways. Our systems, policies and staff training are aligned to the five fundamental controls of the scheme and undergo external review. We maintain this certification annually and integrate it into our continual improvement programme. Pacific CAre Solutions Limited is ISO 9001 certified the internationally recognised Quality Management Standard, which confirms that our systems, processes and governance meet rigorous standards of consistency, control and continual improvement. This means we deliver safe, effective, person-centred domiciliary care underpinned by a framework of quality assurance and transparency, giving clients, commissioners and partners full confidence in our operations.