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Petals Care Agency Limited

02081 330 300

Registered Office: Radiant House, 28-30 Fowler Road, Hainault Business Park, Ilford, IG6 3UT

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Regulator rating: Good
Details updated 4 days ago

Availability

From £25 Per Hour
London Borough of Redbridge Council
Minimum Visiting Time 1 Hour

About Us

**Petals Care Agency Limited**

Located in the heart of Hainault Business Park, Ilford, Petals Care Agency Limited is a trusted provider of high-quality domiciliary care, helping individuals live comfortably and independently at home. Rated ‘Good’ by the Care Quality Commission (CQC), our experienced and compassionate team delivers care tailored to your unique needs, starting from just £25.00 per hour.

We offer a comprehensive range of services, including personal care, companionship, live-in and overnight support, rehabilitation, and assistance with specialist conditions such as dementia, stroke, Parkinson’s disease, diabetes, mental health, and more. Our carers are available to provide support for adults of all ages, whether you require short-term convalescence or ongoing care for complex health needs.

Petals Care Agency Limited is proud to offer flexible funding options, accepting self-funding clients, local authority arrangements (with or without top-up), and NHS Continuing Healthcare. We celebrate diversity and can provide cultural support, dietary accommodations, and LGBTQ+ support, ensuring your faith, values, and preferences are respected at all times.

With carers fluent in English, Albanian, Bengali, Chinese, Filipino, Gujarati, Hindi, Polish, Punjabi, Romanian, and Urdu, we strive to make communication effortless and meaningful for everyone. Whether you need hourly visits, double-up care, live-In care service, 24 hour care, pet-friendly assistance, or escorted outings, Petals Care Agency is here to support you or your loved one with dignity, respect, and professionalism.

Petals Care Agency aims to make its services as responsive as possible to our client’s needs and preferences. From the moment you sign up, to the moment you receive care, we look after the whole process from start to finish. If you are not sure where to begin when it comes to seeking care the best place to start is with the care service you need.

We understand that it can be difficult to support a loved one who is suffering from illness such as Cancer, Dementia/Alzheimer’s and all other life debilitating illnesses, however our team are at hand to support you through this, and throughout all the care we provide, we uphold our client’s dignity as well as encourage their independence as much as possible.

Contact us today to discover how we can make a real difference in your life or the life of someone you care for.

Care at Petals Care Agency Limited

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Services are delivered by staff who can communicate effectively in several languages including Albanian, Filipino, and Romanian. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Albanian
  • Bengali
  • Chinese
  • English
  • Filipino
  • Gujarati
  • Hindi
  • Polish
  • Punjabi
  • Romanian
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£25

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good

Additional Information

Accreditations
  • CQC Registered
Awards
  • CQC Registered