Hearts of Care Agency
Franciscan House, 51 Princes Street, Ipswich, IP3 9BF
01473 954 838
(Enquiries)
Availability
About Us
**Hearts of Care Agency: Compassionate Home Care in The Havens, Ipswich**
At Hearts of Care Agency, we are dedicated to providing exceptional domiciliary care to adults in the comfort and familiarity of their own home across the East of England. Whether you are seeking reliable support for yourself or a loved one, our professional team delivers tailored care that respects your independence, dignity and individual preferences.
We offer a comprehensive range of services, from hourly and live-in care to 24-hour support, catering for older adults (65+) and those aged 18-64. Our highly trained carers specialise in supporting complex health conditions, physical disabilities, challenging behaviour, mental health, stroke recovery, head/brain injuries, and more. Personalised assistance includes catheter care, PEG feeding, stoma care, medication support (oral), and help with daily living activities.
Understanding the importance of companionship and social wellbeing, we also provide friendly staff who can offer support with convalescence and respite for carers. If your needs require two carers per visit, or you prefer a male or female carer, we are happy to accommodate your wishes. Our team are comfortable around pets, ensuring a smooth and friendly service in households with domestic animals.
We proudly offer services in a variety of languages, including Filipino, Gujarati, Hindi, Italian, Malayalam, Punjabi, Romanian, Swahili, Tagalog, and Urdu, ensuring clear communication and comfort for diverse families.
Care is available to those who are self-funding (private) or receiving support from the Local Authority, with hourly prices starting from just £26.00.
Choose Hearts of Care Agency for trustworthy, responsive, and heartfelt home care. Contact us today to discuss your needs and let us help you or your loved one live safely and confidently at home.
Care at Hearts of Care Agency
-
Age
- 18 - 64
- 65 and over
-
Care Types
- 24-Hour
- Head/brain injury
- Hourly
- Live-in
- Mental Health
- Overnight Care
- PEG feeding
- Personal care
- Physical disability
- Physically frail
-
Specific Care Needs
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Stoma
- Stroke
-
Care Services
- Companionship
- Convalescence
- Escorted trips / visits outside the home in the community
- Male or female carers available
- Medication assistance (oral)
- Pet friendly (staff are comfortable around domestic animals)
- Respite (support for carers)
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Self-funding (private)
Areas We Cover
Hearts of Care Agency offers services nationwide.
Languages
- English
- Gujarati
- Hindi
- Italian
- Malayalam
- Punjabi
- Romanian
- Swahili
- Tagalog
- Urdu
Fees
Regulator Rating
Overall: Inadequate
-
Safe:Inadequate
-
Effective:Inadequate
-
Caring:Requires Improvement
-
Responsive:Inadequate
-
Well-led:Inadequate