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Office

38 Heather Road, Leicester, LE2 6DD

01162 960 194

Regulator rating: Requires Improvement
Details updated 2 weeks ago

Availability

From £25 hourly
Leicester City Council
Minimum Visiting Time 1 Hour

About Us

Set up by a family carer and paid carers to protect the people we support from any form of abuse by developing care around people's lives and desired outcomes as enablers rather than risk averse we provide care driven by the person and their families where it is appropriate to do so, We are firm believers around Positive behaviour support and ensuring that our clients voices are heard and listened to/
Our Registered Manager has years of regional and local knowledge having represented family support at local, regional and national levels at part of national forums - she breathes getting it right for each individual and has embedded the ethos of building each package on solid foundations where the team around a person is the right team that can support each other and the client to have the right support at the right time and in the right location. Our management team will always support clients when they have appointments if requested and can offer family guidance or signposting where it is needed .

Care at Office

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Hourly
    • Learning disability / Autism
    • Mental Health
    • Overnight Care
    • Personal care
    • Physical disability
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. We are able to provide services in several languages including Igbo, Arabic, and Swahili to meet individual communication needs. For additional information regarding the team, please get in touch.
Photo of manager

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • English
  • French
  • Igbo
  • Makaton
  • Swahili

Fees

Hourly Price
From
Office
£25

Regulator Rating

Overall: Requires Improvement

  • Safe:
    Requires Improvement
  • Effective:
    Requires Improvement
  • Caring:
    Requires Improvement
  • Responsive:
    Requires Improvement
  • Well-led:
    Requires Improvement