Sova Healthcare - Leicester
111 Ross Walk, Leicester, Leicestershire, LE4 5HH
01162 709 807
(Enquiries)
About Us
💙 Sova Healthcare – Care That Feels Like Family
At Sova Healthcare, we believe care isn’t just about tasks. It’s about people, dignity, trust, and truly understanding what matters most.
We provide high-quality, compassionate care at home, supporting individuals to live safely, comfortably, and independently in the place they love most: their own home. Every person we support is unique, and that’s exactly how we treat them.
From day one, we take the time to really listen.
🌿 Personalised Care, Built Around You
No two care packages at Sova Healthcare are the same. We never provide “one-size-fits-all” care.
Instead, we take the time to carry out in-depth, person-centred assessments. We work closely with individuals and their families. We design fully tailored care plans based on needs, preferences, routines, cultural values, and personal goals. We also regularly review and adapt care as needs change.
Whether someone needs a little help each day or more complex support, we create bespoke care packages that fit around their life, not the other way around.
🏡 What We Support With
Our experienced and compassionate carers support individuals with personal care and dignity-focused support, medication assistance, companionship and emotional wellbeing, support with meals, nutrition, and hydration, dementia and Alzheimer’s care, mental health support, physical disabilities and mobility support, long-term conditions and complex needs, and end-of-life and palliative care.
We don’t just focus on physical care. We care deeply about emotional wellbeing, confidence, and quality of life.
❤️ A Team That Truly Cares
Our carers are at the heart of everything we do.
We carefully recruit, train, and support our staff to ensure they are not only highly skilled, but kind, respectful, and passionate about making a difference. Many of our carers build long-term relationships with the people they support, becoming familiar and trusted faces that families can rely on.
We match carers thoughtfully, because continuity, trust, and familiarity matter.
🤝 Supporting Families Too
We understand that choosing care for a loved one can be an emotional and overwhelming decision.
At Sova Healthcare, families are never left in the dark. We communicate openly and honestly, involve families in planning and reviews, offer reassurance, guidance, and support, and treat your loved one as if they were our own.
Families tell us they feel peace of mind, knowing their loved one is in safe and compassionate hands.
🌟 Why Families Choose Sova Healthcare
Families choose Sova Healthcare because of our person-centred and fully personalised care, flexible tailored care packages, compassionate and consistent carers, strong communication with families, and our genuine willingness to listen and adapt. We deliver care with warmth, respect, and integrity.
💬 More Than Care – We Build Relationships
At Sova Healthcare, we don’t just visit. We connect.
We take pride in building meaningful relationships that help people feel valued, respected, and truly cared for.
If you or a loved one are looking for care that is personal, compassionate, and dependable, Sova Healthcare would be honoured to support you.
⭐ Trusted and Recommended by Families
We are proud to have received many 5-star Google reviews from individuals we support and from family members who have trusted us with the care of their loved ones.
These reviews reflect our commitment to compassionate care, reliability, clear communication, and genuinely putting people first. Families often tell us how reassuring it is to know their loved one is cared for with kindness, respect, and consistency, and we invite you to hear directly from those who have experienced our service.
Care at Sova Healthcare - Leicester
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Age
- 18 - 64
- 65 and over
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Care Types
- 24-Hour
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Hourly
- Learning disability / Autism
- Live-in
- Mental Health
- Nursing
- Overnight Care
- Palliative / End of Life
- Parkinson's disease
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support (e.g. faith, values and beliefs)
- Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
- Domestic / Home help
- Escorted trips / visits outside the home in the community
- Food preparation
- Male or female carers available
- Medication assistance (oral)
- Pet friendly (staff are comfortable around domestic animals)
- Pet services (staff provide dog-walking, feeding, etc.)
- Rehabilitation (including post-op support)
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- Bengali
- English
- Gujarati
- Hindi
- Pashto
- Portuguese
- Punjabi
- Urdu
Fees
Regulator Rating
Overall: Good
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Safe:Requires Improvement
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Effective:Good
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Caring:Good
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Responsive:Good
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Well-led:Good
Additional Information
- ?? Quality, Recognition, and Professional Standards At Sova Healthcare, quality and safety are at the heart of everything we do. We are fully regulated and work in line with all required standards, policies, and best practice guidance to ensure the highest level of care is delivered at all times. Our service is regularly monitored and reviewed to maintain strong compliance, continuous improvement, and excellent outcomes for the people we support. We are proud of the commitment our team shows to ongoing training, professional development, and delivering care that meets both regulatory expectations and the high standards families expect for their loved ones. Where relevant, our achievements, accreditations, and positive feedback reflect the dedication we bring to providing safe, compassionate, and person-centred care, giving families added reassurance that they are choosing a trusted and reliable provider.
- ?? Awards and Accreditations Sova Healthcare is proud to be recognised for its commitment to quality, safety, and person-centred care. Our awards and accreditations reflect the high standards we uphold and the trust placed in us by individuals, families, and professionals we work with. Our recognised standards and affiliations include: • Care Quality Commission (CQC) registered provider • Accredited Living Wage Employer • Skills for Care recognised provider • Disability Confident Employer • Safeguarding Adults accredited training standards • Dementia Care training and best practice frameworks • Health and Safety accredited policies and procedures • Equality, Diversity, and Inclusion accredited practices Our team also undertakes ongoing professional development and accredited training to ensure we continuously meet and exceed expected care standards. These recognitions give families reassurance that care is delivered safely, compassionately, and in line with nationally recognised best practice.
- ?? Recognised for Quality and Excellence Sova Healthcare is committed to maintaining the highest professional standards in everything we do. Our services are fully regulated and externally monitored, and we continually invest in training, quality assurance, and service development. Any accreditations, awards, or quality frameworks we work within reflect our dedication to safe, effective, and compassionate care. Most importantly, the trust placed in us by individuals, families, and commissioning partners is something we value deeply and work hard to earn every day.