Wirral & Liverpool Community Services
01444 239 123
(Enquiries)
Registered Office: 7 Birt Close, Redford Court, Liverpool, Merseyside, L8 7SZ
About Us
We support more than 150 adults with acquired brain injury, working closely with each person in their own home or within our supported living services. Our aim is to provide people with the opportunity to live safely and confidently in their communities, while ensuring they receive the level of support they need—up to 24 hours a day.
Brainkind’s supported living services offer individuals the tailored care, encouragement, and practical assistance required to live as independently as possible, promoting community integration and enhancing overall quality of life. Our Northwest Community Services team, serving the Wirral and Liverpool areas, includes four supported living services across Blackpool and Fleetwood.
We continually evolve our approach, seeking innovative and imaginative ways to support people with acquired brain injuries and other neurological conditions. Our focus is on increasing choice, control, and meaningful participation throughout each person’s rehabilitation journey.
Through strong partnerships with housing associations, we provide high‑quality accommodation alongside 24‑hour shared support from our dedicated, specially trained teams. Additionally, our highly skilled multidisciplinary team can deliver one‑to‑one support tailored to each person’s unique needs and goals.
We work collaboratively with individuals to develop a person‑centred support plan that reflects their preferences, lifestyle, aspirations, and specific care needs. Family members and other professionals involved in their care are welcomed as valued contributors to this process.
As the UK’s leading charity supporting people after brain injury and neurological conditions, we provide a broad range of services including independent hospitals, neurological centres, residential homes, and supported living services.
Our approach combines innovation, personalisation, and compassion. With more than 40 years of experience in delivering high‑quality neurorehabilitation, we understand the profound impact a brain injury can have on every aspect of a person’s life. That is why we offer a full spectrum of rehabilitation and ongoing support—from the point of hospital discharge through to long‑term community-based support—ensuring continuity, dignity, and improved quality of life.
Our clinical experts work collaboratively to understand how a brain injury affects cognitive, emotional, physical, and social abilities. Our multidisciplinary teams include physiotherapists, speech and language therapists, occupational therapists, psychologists, and nurses. Together, they empower individuals to build independence, develop new skills, and achieve their rehabilitation goals—whatever they may be.
Care at Wirral & Liverpool Community Services
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Age
- 18 - 64
- 65 and over
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Key Types
- 24-Hour
- Hourly
- Overnight Care
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Type of Care
- Diabetic care
- Head/brain injury
- Personal care
- Physical disability
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Condition-led e.g. for complex heath conditions
- Stroke
- Substance misuse
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Care Services
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Shopping
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Good
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Safe:Good
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Effective:Good
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Caring:Good
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Responsive:Good
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Well-led:Good
Additional Information
- Last CQC Inspection was completed in 2018- Rated Good Safe-Good Effective-Good Caring-Good Responsive-Good Well-led-Good Inspection summary- Full inspection report -> https://www.cqc.org.uk/location/1-4232317424 This announced inspection was carried out on 11 and 12 December 2018 by an adult social care inspector. We gave the registered manager 24-hours’ notice of our inspection. This was because we needed to make sure that someone would be available to assist us with our inspection. At the time of our inspection the service provided personal care to 47 people living in their own homes and employed 82 staff. Before our inspection we reviewed the information we held about the service. This included the statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We also contacted the relevant local authorities to gather their feedback about the service. We used all this information to plan how the inspection should be conducted. During the inspection we spoke with and observed the support of nine people; this included meeting people at their homes and speaking with them by telephone. We spoke with three people’s relatives. We also spoke with 11 members of staff who held different roles within the service. This included the registered manager, team leaders and carers. We looked at a range of documentation both at the service’s office and in people’s homes including six people’s care records, medication records, four staff recruitment files, staff training records, accident and incident report records, safeguarding and complaints records, audits, policies and procedures and records relating to the quality checks undertaken by staff and other management records.