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Details updated 1 month ago
From £25 Per Hour
Brent
Minimum Visiting Time 30 Minutes
City Carers
02084 323 283
07505 404 086 (Enquiries)
Registered Office: Office 18 Moran House, 449-451, High Road, London, NW10 2JJ
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Regulator rating: Good
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About Us
About City Carers
CQC Rated Good Home Care Services Across London
At City Carers, we are proud to be a CQC-rated Good care provider delivering high-quality, compassionate home care services throughout London. Our mission is to help people remain safe, independent, and comfortable in their own homes while receiving professional support tailored to their individual needs.
As a trusted and growing care provider, we support individuals and families across North London, South London, and West London, ensuring local, responsive care wherever it is needed.
Whether you are searching for a care agency near me, home care services in London, elderly care at home, live-in care, or a trusted domiciliary care provider, City Carers is here to help.
Why Choose City Carers?
⭐ CQC Rated Good
Our Good rating from the Care Quality Commission reflects our commitment to delivering safe, effective, caring, responsive, and well-led services that families can trust.
🏠 Local Care Across London
With dedicated service locations in:
• North London
• South London
• West London
we are able to provide responsive, community-focused care to individuals and families across the capital. Our local teams understand the communities they serve and can quickly respond to changing care needs.
👩⚕️ Experienced Care Professionals
Our highly trained and compassionate carers have extensive experience supporting older adults, people with disabilities, individuals living with dementia, and those requiring specialist care.
❤️ Personalised Care Plans
Every person is unique. We create tailored care plans that respect individual preferences, cultural values, routines, and personal goals.
⏰ Reliable and Responsive
We understand the importance of consistency and punctuality. Our carers are dependable, professional, and committed to delivering outstanding care when it matters most.
🌟 Promoting Independence
Our focus is on empowering people to maintain their independence, dignity, and quality of life while remaining in the comfort of their own homes.
Our Care Services
We provide a comprehensive range of services, including:
• Personal Care
• Elderly Care
• Dementia Care
• Live-in Care
• Overnight Care
• Respite Care
• Learning Disability Support
• Autism Support
• Physical Disability Support
• Complex Care
• Medication Assistance
• Companionship Services
• Domestic Support
• Shopping and Community Access
• Hospital Discharge Support
• End-of-Life Care
Trusted by Families Across London
City Carers has built a reputation for providing compassionate, reliable, and professional care services that families can depend on. Through our locations in North London, South London, and West London, we continue to support individuals from diverse communities with care that is truly person-centred.
City Carers – Your Local Home Care Experts
CQC Rated Good | North London | South London | West London | Live-in Care | Domiciliary Care | Elderly Care | Dementia Care | 24/7 Support
Delivering exceptional care, promoting independence, and supporting families across London every day.
Care at City Carers
-
Age
- 18 - 64
- 65 and over
-
Key Types
- 24-Hour
- Hourly
- Overnight Care
-
Type of Care
- Diabetic care
- Learning disability / Autism
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Our team is fully DBS checked to ensure safe and responsible recruitment. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Services are delivered by staff who can communicate effectively in several languages including Somali, Swahili, and Arabic. Please get in touch for further information about the team.
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
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Languages
- Arabic
- English
- Somali
- Swahili
- Swedish
- Urdu
Fees
Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required.
The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£240
Hourly Price
£25
Overnight rate (£ per night)
£180
Regulator Rating
Overall: Good
-
Safe:Good
-
Effective:Good
-
Caring:Good
-
Responsive:Good
-
Well-led:Good
Additional Information
Accreditations
- ? Homecare Association Member We are proud members of the Homecare Association, the leading representative body for homecare providers in the UK. This membership demonstrates our commitment to best practice, quality improvement, and excellence in care delivery.
- ? Skills for Care Supporter We work in line with guidance and workforce development standards promoted by Skills for Care to ensure our staff maintain the skills and knowledge required to deliver outstanding care.
- Staff Training and Development Our carers receive comprehensive training and ongoing professional development in areas including: Care Certificate Safeguarding Adults and Children Medication Administration Dementia Care Infection Prevention and Control Moving and Handling First Aid Mental Capacity Act and DoLS Equality, Diversity and Inclusion Autism Awareness Learning Disability Support End-of-Life Care Continuous Quality Improvement We continuously monitor and improve our services through: Regular quality assurance audits Service user satisfaction surveys Care plan reviews Spot checks and observations Staff supervision and appraisals Medication audits Incident and safeguarding reviews At City Carers, quality is more than a standard—it is the foundation of everything we do. We are dedicated to providing compassionate, reliable, and professional care that enables people to live independently and with dignity in their own homes.
Awards
- Our Quality Credentials ? CQC Rated Good City Carers is proud to be rated Good by the Care Quality Commission, demonstrating our commitment to providing safe, effective, caring, responsive, and well-led services.
- Our Quality Credentials ? CQC Rated Good City Carers is proud to be rated Good by the Care Quality Commission, demonstrating our commitment to providing safe, effective, caring, responsive, and well-led services.
- ? Investors in People We are committed to developing and supporting our workforce through continuous learning, leadership development, and staff wellbeing initiatives, reflecting the principles of the Investors in People framework.