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New Cross Care Ltd

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02033 023 350

Registered Office: 44 Deptford High Street, London, SE8 4AF

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Regulator rating: Unknown/Not rated
Details updated 5 days ago

Availability

From £24 Per Hour
Lewisham
Minimum Visiting Time 30 Minutes

About Us

About New Cross Care Ltd

At New Cross Care Ltd, we believe that outstanding care begins with understanding the person, not just their care needs. We are a CQC-registered domiciliary care provider delivering compassionate, personalised home care that enables people to live safely, comfortably and independently in the place they know best—their own home.

Every individual is unique, which is why we take the time to get to know each person, their preferences, routines, cultural background, beliefs and aspirations. Our care is tailored around what matters most to them, promoting dignity, choice, respect and independence at every stage.

Our experienced and carefully selected care professionals provide reliable support ranging from short daily visits to complex care and live-in care. Whether someone requires assistance following a hospital discharge, support with personal care, dementia care, companionship, medication support, mobility assistance, meal preparation or help managing long-term health conditions, we are committed to delivering care of the highest standard.

We proudly support adults aged 18 and over, including older people, individuals living with physical disabilities, sensory impairments, mental health conditions, dementia and other complex care needs. Working closely with families, healthcare professionals and local authorities, we create personalised care plans that adapt as people's needs change.

Our approach is built on kindness, professionalism and accountability. We invest in continuous staff training, robust quality assurance and evidence-based care practices to ensure every service we provide is safe, responsive, effective and centred around the individual.

Based in Deptford, we proudly serve Lewisham, Greenwich, Lambeth, Southwark and surrounding areas across South East London.

Whether you need occasional support, regular home care, live-in care or a bespoke package of care, New Cross Care Ltd is here to provide reassurance, continuity and compassionate support that helps people remain independent while enjoying the highest possible quality of life.

Our Services include:

* Personal Care
* Live-in Care
* Dementia Care
* Complex Care
* Medication Support
* Companionship
* Hospital Discharge Support
* Meal Preparation & Nutrition
* Mobility & Moving Assistance
* Overnight Care
* Respite Care
* Domestic Support
* Shopping & Community Access
* Mental Health Support
* End-of-Life Support
* Specialist Care for Long-Term Conditions

**Our Promise**

We don't simply provide care—we build trusted relationships that give individuals and their families confidence, peace of mind and the reassurance that they are receiving compassionate, professional support whenever they need it.

Care at New Cross Care Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Services are delivered by staff who can communicate effectively in several languages including Gujarati, Arabic, and Hindi. Further details about the team are available upon request.
Photo of staff

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • English
  • Gujarati
  • Hindi
  • Somali

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£576
Hourly Price
£24
Live-in rate (£ per week)
£2,100
Overnight rate (£ per night)
£300

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated