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Sylvian Care South East London

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The Type Building, 11 Chimney Walk, London, E15 2TP

02033 552 887

Regulator rating: Unknown/Not rated
Details updated 1 month ago

Availability

From £28 hourly
London Borough of Newham Council
Minimum Visiting Time 45 Minutes

About Us

SylvianCare Philosophy of Care

Vision
Making a positive impact to peoples lives.

Mission statement
Our mission is to promote the health and well-being of the people we support. We accomplish this by encouraging people to make informed choices and by acting in their best interest to improve their quality of life.

Our Values
Respect - We treat people as individuals and offer them a service that suits their own needs.

Empathy - We understand people have their own feelings and we see things from their perspective.

Professionalism - We encourage people to express their views on our service so that we continuously improve.

Values - We set goals and outcomes to inspire and motivate people.

Independence - We provide people with choices that allow them to remain in control of their lives.

Encouragement - We encourage people to feel confident and positive about the things they can do.

Dignity - We promote and respect peoples privacy, autonomy and control.

Compassion - We listen to each person we care for and encourage them to talk about how they feel.

Teamwork - We work as a unit to enhance our workforce skills and strive for excellence.

Trust - We provide feedback to people whilst remaining open and honest about our service.

Resilience - We improve and adapt our service to meet the needs of the people.


We base our care around you as an individual. To help us to do that, we adhere to a set of important principles outlined below. If at any time you have any questions about these, or you feel that someone is not upholding them, please let the Registered Manager know.

Care at Sylvian Care South East London

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Heart conditions
    • Hourly
    • Live-in
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
  • Specific Care Needs
    • Cancer
    • Catheter
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Infection Prevention and Control training is completed and kept up to date across the workforce. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Sylvian Care South East London
£28

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated