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Professional Care Support Services Ltd

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A company logo
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Access House, 141 Morden Road, Mitcham, Surrey, CR4 4DG

02082 869 177

Regulator rating: Good
Details updated 2 weeks ago

Availability

From £19 hourly
London Borough of Merton Council
Minimum Visiting Time 30 Minutes

About Us

Professional Care Support Services Ltd (PCSS) is a trusted and dedicated domiciliary care provider, operating with a strong commitment to delivering high-quality, person-centered support within the community. Based in the London Borough of Merton, the company specializes in providing essential Personal Care services that enable clients to maintain their independence, dignity, and quality of life in the comfort and familiarity of their own homes.

The organization proudly serving the communities of the London Boroughs of Merton, Croydon, and Wandsworth. At the heart of PCSS's philosophy is a deep-seated belief in individualized care. The company recognizes that every client has unique needs, preferences, and life stories. Therefore, care plans are not standardized but are meticulously co-created with clients and their families, ensuring support is tailored, flexible, and truly responsive to changing circumstances.

The core offering of PCSS centers on comprehensive Personal Care assistance. This includes sensitive and respectful support with daily living activities such as washing, bathing, dressing, grooming, and toileting. The scope of service extends to medication prompts and support, mobility assistance, meal preparation, and help with household tasks essential for maintaining a safe and comfortable home environment.

PCSS invests significantly in its workforce, recognizing that caregivers are the cornerstone of its service. Staff undergo thorough recruitment checks, followed by a structured induction and ongoing specialist training. This ensures the team is not only skilled and competent in practical care tasks but is also empowered with the values of empathy, patience, and respect, fostering genuine and trusting relationships with clients.

Care at Professional Care Support Services Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Care and support can be provided in several languages including Gujarati, Hindi, and French to ensure clear communication and understanding. For additional information regarding the team, please get in touch.
Photo of manager
Photo of staff

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • English
  • French
  • Gujarati
  • Hindi
  • Punjabi
  • Somali
  • Urdu

Fees

Hourly Price
From
Professional Care Support Services Ltd
£19

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Awards
  • Dignity in Care