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Helping at Home

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65 London Road, Newark, NG24 1RZ

01636 646 915

Regulator rating: Good
Details updated 1 week ago

Availability

From £30 hourly
Nottinghamshire County Council
Minimum Visiting Time 30 Minutes

About Us

At Helping at Home, we care for your loved ones as if they were our own family. Based in Newark and rated Good by the CQC, we are a family-run home care provider dedicated to dignity, safety, and independence. Families choose us because we’re big enough to deliver reliable support, yet small enough to know every client personally.

Our carefully selected, fully trained carers provide consistent, compassionate support—so you’ll see familiar faces and enjoy peace of mind. From personal care and medication support to companionship, meal preparation and live-in care, we tailor every package to fit your loved one’s needs and routines.

We believe in clear communication, so you’ll always be kept informed and involved. We also work with council Direct Payments, NHS Continuing Healthcare and private arrangements, making funding simple and transparent.

Choosing Helping at Home means choosing integrity, kindness and quality. We listen, we adapt, and we focus on creating joy in daily living. That’s why so many families trust us to support the people who matter most.

nviting carers into your home is a big decision -and we’re here to make it a positive one.

At Helping at Home, our warm, professional team delivers personalised home care that’s built around you. Whether you need regular domiciliary care, help with personal care, or just a little extra support day-to-day, we’ll create a plan that fits seamlessly into your life.
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We don’t believe in rigid rules or one-size-fits-all schedules. Instead, we take time to listen, understand, and work with you to agree the right level of support - whether that’s a short visit, companionship, or full daily assistance. Every client is matched with familiar, consistent carers who bring not only skill but kindness and reassurance into your home.
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From the very first conversation, you’ll find us open, honest, and easy to talk to. Our goal is simple: to provide safe, compassionate, and reliable home care that promotes dignity, independence and peace of mind for you and your family.
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We support families across Newark-on-Trent, Southwell, Bilsthorpe, Ollerton and the surrounding towns and villages, and we’re continuing to grow.

Care at Helping at Home

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Pet services (staff provide dog-walking, feeding, etc.)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Helping at Home
£30

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report