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JohnJasper Care

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01912 658 807
01912 658 807 (Enquiries)

Registered Office: 1 Ouseburn Gateway, 163 City Road, Newcastle Upon Tyne, NE1 2BE

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Regulator rating: Good
Details updated 2 weeks ago

Availability

From £26 Per Hour
Newcastle upon Tyne
Minimum Visiting Time 15 Minutes

About Us

JohnJasper Care is a family-founded health and social care provider based in Newcastle upon Tyne, established in 2017 by Lee and Lucy. Starting with no staff or clients, the company has grown into a respected organisation known for its commitment to compassionate, person-centred care.

JohnJasper Care offers a range of services, including:

Home care and personal care for adults and children

Supported living for individuals with complex needs

CQC-regulated services with a focus on safety, dignity, and independence

The organisation is rooted in values of compassion, integrity, and respect, fostering a supportive environment for both clients and staff. They actively invest in training and mentorship, enabling their team to thrive and deliver high-quality care.

JohnJasper Care is regulated by the Care Quality Commission (CQC) and has received a “Good” rating across all key areas, reflecting their dedication to providing effective and responsive care services .

Why we’re different
At JohnJasper Care, what sets us apart is our unwavering commitment to people—both those we care for and those we work alongside. With over 17 years of experience, we are proud to remain a family-founded, values-led organisation rooted in compassion, integrity, and respect. Our journey has been shaped by genuine relationships, professional expertise, and a deep understanding of the needs of our community. We actively listen and continuously learn, ensuring our care evolves to meet every individual’s unique journey.

Alongside this, we embrace cutting-edge technology to complement our carers and strengthen the support we provide. By using AI in thoughtful, responsible ways, we help our teams work more efficiently, stay better informed, and focus more of their time where it matters most—delivering truly person-centred care.

We also use GP Connect, enabling secure access to essential GP-held information (where appropriate) so we can support safer, more joined-up care and help ensure key details are available when they’re needed most. In addition, our digital care management platform, PASS Genius, helps us plan, record, and monitor care in real time—supporting consistency, transparency, and high standards across every visit. Together, these tools strengthen communication, improve oversight, and enhance outcomes, while keeping the human connection at the heart of everything we do.

Our culture is one of support, empowerment, and inclusion—enabling our colleagues to thrive through education, mentorship, and meaningful employment. By fostering confidence and skills among our team, we’re not only improving lives but creating lasting change for the vulnerable individuals and families who trust us. At JohnJasper, we’re more than a care provider—we’re a community making a difference, one life at a time.

Care at JohnJasper Care

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. We are able to provide services in Urdu, and Turkish to meet individual communication needs. Please get in touch for further information about the team.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Turkish
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£26

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report