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Step One Services

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The Old Surgery, Market Square, Newton Abbot, TQ12 2QZ

01626 202 141

Regulator rating: Good
Details updated 2 days ago
From £30 hourly
Devon County Council
Minimum Visiting Time 30 Minutes

About Us

Step One Services Ltd. is a family led, small and quality Health & Social care provider. Established for 31 years continues to serve the Community of Teignbridge. The Management team take pride in their cohesive work ethic to provide open and transparent person-centred support to the team of 9 care/enabling workers to provide a CQC - Good provision of enabling care and support to those aiming to live independently in their home or a care or supported living accommodation. The Management team comprise of a Registered Manager, Deputy Manager, Quality & Compliance Manager, supported by the Company Secretary. Their work is defined by the deliverance of weekly Rota's, regular auditing of visits, daily - weekly reviews of every visit, in compliance to the Guidance of CQC, Good recruitment processes and continued review and development of Service user assessments, Policies and Procedures, full training is provided for all care/enabling workers and managers alike. It also promotes their open-door policy to all enabling support workers and service users and their families, to enable and enjoy a community of trust and clear communication.
Step One Services ltd. Established its provision in 1994 with the provision of a unique Day Centre service, led by two fully trained support workers. This provision still enables it service users to enjoy friendly social interaction, meal planning, preparation and cooking, games, a good range of crafts and art, numeracy and literacy activities, group exercises and games as well as allowing those who wish to spend their time with a quieter, more individual choice of time spent with us. Every person-centred need is valued and met.
The support workers are provided with regular supervision, full training, DBS certificate, Pension scheme ......

Care at Step One Services

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Personal care
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Dementia inc. Alzheimer's disease
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Step One Services
£30

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Requires Improvement
  • Well-led:
    Good
See the report

Additional Information

Awards
  • GHP Care Awards- Best Family-Run Specialist Care Company 2024 – Devon