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Hales Group Limited - Norfolk

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First Floor, 17 Hellesdon Park Road, Norwich, NR6 5DR

01603 358 639

Regulator rating: Inadequate
Details updated 1 week ago
From £27 hourly
Hales Group Ltd
Norfolk County Council
Minimum Visiting Time 30 Minutes

About Us

Hales Homecare Norwich strives to deliver the best possible care to all of our service users.

Safe and effective care is our only priority. We ensure that we continue to listen carefully to the experiences of you and your loved ones to analyse and review the way we offer our care across Norwich and beyond.

At Hales, we are committed to our service users and seek to offer dignified one-to-one support to enable you to live an independent and happy life. We offer a range of technology-led services for people of all ages and requirements, including dementia care, domestic support, private care and companionship.

Our friendly carers will be there for you when you need them, from just a few hours a week to live-in support, and also offer respite and emergency services for when your normal caregiver needs a well-deserved break or falls ill.

Care at Hales Group Limited - Norfolk

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Hales Group Limited - Norfolk
£27

Regulator Rating

Overall: Inadequate

  • Safe:
    Inadequate
  • Effective:
    Inadequate
  • Caring:
    Requires Improvement
  • Responsive:
    Requires Improvement
  • Well-led:
    Inadequate
See the report

Additional Information

Accreditations
  • Homecare Association, Investors in People, Recruitment and Employment Confederation, ISO 9001, Cyber Essentials, Care Quality Commission, Stronger Together, Veriforce CHAS