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Insignia Healthcare Group

Sapphire House, Roundtree Way, Norwich, Norfolk, NR7 8SQ

01603 952 626

Regulator rating: Good
Details updated 2 weeks ago
From £27 hourly
Norfolk County Council
Minimum Visiting Time 2 Hours

About Us

Since 2011, Insignia Healthcare Group has been a trusted provider of high-quality, community-based care for individuals with complex health and social care needs. We deliver compassionate, person-centered support to children and adults across Norfolk and Suffolk, right in the comfort of their own homes.

Our services—commissioned by the NHS, Local Authorities, and privately funded clients—are tailored to help people live as independently as possible while receiving the essential care they need. Whether providing ongoing support or responding to urgent needs, we are committed to enhancing quality of life and promoting dignity for every individual we serve.

At Insignia Healthcare, we go above and beyond to ensure each client feels safe, respected, and empowered—because we believe exceptional care starts with genuine connection.

Insignia Healthcare Group offers the following Services:

Adults Health Care Services
We provide compassionate, personalised home care for adults with complex health conditions. Our experienced team works closely with each individual and their family to create tailored care plans that promote independence, comfort, and confidence within the home.
We believe everyone deserves to live with dignity and a high quality of life, no matter their health challenges. Whether you need daily assistance or specialised nursing support, Insignia is dedicated to delivering reliable, respectful, and person-centred care every step of the way.

Children’s Health Care Services
We provide personalised home care for children with complex health needs. Our skilled and compassionate team of carers and healthcare professionals work closely with families to deliver tailored care plans that meet each child’s unique medical, emotional, and developmental needs — all within the safety and comfort of their own home.
We understand that caring for a child with additional health needs can be both rewarding and challenging. That’s why we’re here to offer expert support, reassurance, and continuity of care, helping families maintain balance and peace of mind. With kindness, professionalism, and respect at the heart of everything we do, Insignia is dedicated to helping every child thrive.

PHB Management & Clinical Oversight
We provide expert support to ensure high-quality, compliant, and person-centred care delivery. Our team assists services in recruiting skilled staff, delivering tailored training, and maintaining the highest standards of clinical governance.
From detailed care planning and risk assessments to ongoing clinical supervision and quality audits, we help care providers meet their responsibilities with confidence and consistency. With a focus on safety, professionalism, and excellence, Insignia strengthens every aspect of service delivery and client wellbeing.

Care at Insignia Healthcare Group

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Overnight Care
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Rehabilitation (including post-op support)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Insignia Healthcare Group
£27

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good