Roster Home Care Ltd - Norwich Office
231 Queens Road, Norwich, NR1 3AE
01603 323 653
(Enquiries)
Availability
About Us
Our company ethos is to care about your care.
“You trust we Care”.
Our minimum call time is 1 hour where we will be able to support you at your own pace and you don’t feel rushed or not being heard.
We want to provide care and support to meet your needs not ours. We will work with you to achieve your goals, do things the way you want them doing.
Work in a person-centred way, develop your care plan with you and your family.
Our objective is to provide an outstanding quality of care for our customers. Enabling people to continue to live independently in their own home, achieving their desired outcomes, maintaining their quality of life and their lifestyle preferences.
We are a Regulated service.
We welcome and comply with the registration and inspection and auditing process that regulation brings.
We are fully regulated by the:
Care Quality Commission (CQC) – in England
Norfolk County Council Quality Team
We firmly believe that this commitment to transparency and quality can only drive the best possible experience for the families that we support and care for.
We work with Local CCG within Norfolk & Suffolk and Norfolk County Council
Care at Roster Home Care Ltd - Norwich Office
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Age
- 18 - 64
- 65 and over
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Care Types
- 24-Hour
- Diabetic care
- Heart conditions
- Hourly
- Live-in
- Overnight Care
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
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Care Services
- Companionship
- Convalescence
- Cultural support (e.g. faith, values and beliefs)
- Domestic / Home help
- Escorted trips / visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly (staff are comfortable around domestic animals)
- Pet services (staff provide dog-walking, feeding, etc.)
- Rehabilitation (including post-op support)
- Respite (support for carers)
- Shopping
- Sit-in services
- Two carers per visit (double-up care)
About The Team
Funding Sources
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Unknown/Not rated
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Safe:Unknown/Not rated
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Effective:Unknown/Not rated
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Caring:Unknown/Not rated
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Responsive:Unknown/Not rated
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Well-led:Unknown/Not rated