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Community Careline Services

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01706 643 433

Registered Office: 75-77 Drake Street, Rochdale, Lancashire, OL16 1SB

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Regulator rating: Requires Improvement
Details updated 1 day ago

Availability

From £25 Per Hour
Rochdale
Minimum Visiting Time 30 Minutes

About Us

At Community Careline Services, we are dedicated to delivering exceptional and responsive support, ensuring that you and your loved ones feel secure in the hands of caring professionals.

As a family-run home care agency, we hold ourselves to the highest standards, committed to offering the level of service we would desire for our own family members.

Our approach priorities maintaining your dignity and individuality, empowering you to make your own choices & live life on your terms.
During our initial meeting, we delve into your preferences, daily routines & what brings joy to your life. This comprehensive understanding empowers us to match you with carers whom we believe you'll genuinely connect with & cherish spending time alongside.

Consistency lies at the core of our service philosophy. We understand the discomfort that comes with a revolving door of unfamiliar faces in your home. Therefore, we assign a dedicated team of carers exclusively for you, fostering familiarity & allowing for meaningful relationships to develop both ways.
We take immense pride in our exceptional staff team, who consistently earn praise from both our clients and healthcare professionals for their kindness & compassion. In addition to delivering professional and adaptable services, our team members offer a comforting presence, reassurance, companionship, and attentive listening to everyone they assist.

Heading our team is manager Stacey, supported closely by an Office Administrator, Care Coordinator and Field Care Supervisor. They, in turn, are backed by our outstanding team of care workers, handpicked for their ability to provide both practical support & genuine warmth.

Care at Community Careline Services

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Services are delivered by staff who can communicate effectively in Bengali, Urdu, and Punjabi. Further details about the team are available upon request.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Bengali
  • English
  • Punjabi
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£25

Regulator Rating

Overall: Requires Improvement

  • Safe:
    Requires Improvement
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement
See the report