Care Infinity Solutions - Main Office
11 Blacksmith Lane, Hoo, Rochester, ME3 9XW
01634 479 795
01634 479 795 (Enquiries)
Availability
About Us
Care Infinity Solutions is a CQC registered home care and step down mental health support provider serving Medway, Kent and surrounding areas. We specialise in domiciliary (home) care, live in care, dementia care, hospital to home (reablement), night care, respite care, and specialist mental health support that help adults live safely, independently and with dignity at home. Our process starts with a free, no obligation assessment and a co produced, personalised care plan tailored to your routines, preferences, culture and goals.
What makes us different
We deliver person centred care that blends practical support (personal care, medication prompts, mobility assistance, meal preparation, companionship) with outcomes you can feel, confidence at home, reduced stress for families, and smoother community living after discharge. We review plans regularly and adapt quickly when needs change, keeping care safe, responsive and respectful.
Trained and fully vetted workforce
Every carer is fully vetted and DBS checked and completes mandatory training (safeguarding, infection control, medication management, moving/handling, person centred planning), plus specialist trainings in relevant areas and mental health. We invest in ongoing professional development and competency checks so you can trust the team supporting you or your loved one. [
Our senior team brings 20+ years’ combined experience and are fully qualified to support the operational efficiency you and your loved ones deserve.
We operate robust policies for safeguarding, risk assessment, medication management (MAR/competencies), incident reporting/learning, information governance and business continuity, aligned to CQC fundamental standards with audits, spot checks, supervisions and feedback driving continuous improvement.
Regulation & registration
Our main office (11 Blacksmith Lane, Hoo, Rochester, ME3 9XW) is registered with the Care Quality Commission for the regulated activity Personal care
Step down mental health & dementia care
We provide structured support for recovery after a mental health crisis and specialist dementia care that prioritises routine, familiarity and calm communication. Families tell us this helps reduce stress and improves quality of life while protecting independence at home.
Areas we cover & how to start
We proudly serve Medway, Kent and nearby districts. Getting started is simple: contact us for a friendly call and a free assessed home visit. We’ll match you with a carer whose skills and personality suit your needs, then begin support and review regularly to keep care safe, dignified and effective.
Contact us
• Phone: 01634 479795
• Email: info@careinfinitysolutions.co.uk
• Office: Care Infinity Solutions – Main Office, 11 Blacksmith Lane, Hoo, Rochester, ME3 9XW (CQC registered)
• Web: www.careinfinitysolutions.co.uk
Care Infinity Solutions: trusted home care and mental health step down support in Medway & Kent. Person centred planning, trained and vetted staff, strong clinical leadership, and CQC aligned governance, so families and commissioners can choose confidently.
Care at Care Infinity Solutions - Main Office
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Age
- 18 - 64
- 65 and over
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Care Types
- 24-Hour
- Diabetic care
- Down's syndrome
- Eating disorders
- Hourly
- Live-in
- Mental Health
- Overnight Care
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support (e.g. faith, values and beliefs)
- Domestic / Home help
- Escorted trips / visits outside the home in the community
- Food preparation
- Male or female carers available
- Medication assistance (oral)
- Pet friendly (staff are comfortable around domestic animals)
- Rehabilitation (including post-op support)
- Respite (support for carers)
- Shopping
- Sit-in services
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
- Igbo
- Yoruba
Fees
Regulator Rating
Overall: Unknown/Not rated
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Safe:Unknown/Not rated
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Effective:Unknown/Not rated
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Caring:Unknown/Not rated
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Responsive:Unknown/Not rated
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Well-led:Unknown/Not rated