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Walfinch Suffolk Coastal

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01728 666 232
01728 666 232 (Enquiries)

Registered Office: 18 High Street,, Saxmundham, IP17 1DD

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Regulator rating: Good
Details updated 1 month ago

Availability

From £26 Per Hour
Suffolk County Council
Minimum Visiting Time 30 Minutes

About Us

Walfinch Suffolk Coastal is a trusted home care provider dedicated to delivering compassionate, personalised care to people in the comfort of their own homes across the Suffolk Coastal region. As part of the nationally recognised Walfinch care network, the branch combines the strength of an established UK care brand with a strong local presence, ensuring that every client receives tailored support that promotes independence, dignity, and wellbeing.

Based in Saxmundham, the service provides flexible home care and live-in care designed to support individuals with a wide range of needs. Whether it is occasional companionship, help with daily tasks, or full-time care for more complex conditions, the team works closely with clients and their families to create personalised care plans that adapt as needs change.

Walfinch Suffolk Coastal offers support with everyday activities such as personal care, meal preparation, medication reminders, mobility assistance, and companionship. The team also provides specialist care for individuals living with conditions such as dementia, Parkinson’s disease, stroke recovery, multiple sclerosis, and other long-term health challenges.

The branch is led by Managing Director Sarah Wickham, an experienced care professional who has worked in the sector for two decades. Having started her career as a live-in carer and later managing care services, she is passionate about providing high-quality, person-centred care that enables people to remain safe, comfortable, and independent at home.

Walfinch Suffolk Coastal prides itself on recruiting compassionate, highly trained carers who undergo rigorous vetting and professional training. This commitment ensures that clients receive reliable, respectful, and high-quality care delivered by people who genuinely care about the individuals they support.

Serving communities across towns and villages including Saxmundham, Aldeburgh, Leiston, Southwold, Halesworth, Beccles, and surrounding areas, Walfinch Suffolk Coastal is committed not only to providing outstanding home care services but also to supporting the local community and improving quality of life for those who need care at home.

At its core, Walfinch Suffolk Coastal believes that care is about more than assistance—it is about building relationships, supporting independence, and helping people continue to live fulfilling lives in the place they know and love most: their own home.

Care at Walfinch Suffolk Coastal

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Infection Prevention and Control training is completed and kept up to date across the workforce. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£26

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good