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Sandwell Asian Family Support

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01215 582 198

Registered Office: Windmill Community Centre, Messenger Road, Smethwick, West Midlands, B66 3DX

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Regulator rating: Good
Details updated 2 weeks ago
From £20 Per Hour
Sandwell
Minimum Visiting Time 1 Hour

About Us

Welcome to Sandwell Asian Family Support Service SAFS Ltd, your trusted partner for high-quality domiciliary (home care), day care, day opportunities, personal assistant (PA) services, conveniently based in the Messenger Road area of Smethwick. Proudly rated 'Good' by the Care Quality Commission (CQC), we are dedicated to delivering compassionate and personalised care in the comfort of your own home, with hourly rates starting from just £20.23.

Whether you are seeking support for yourself or a loved one, our experienced and friendly team offers a wide range of care tailored to individual needs, including assistance with challenging behaviour, complex health conditions, learning disabilities, autism, physical disabilities, sensory impairments, diabetes, and more. Support is available for children aged 6-17 adults aged 18-64, ensuring that everyone’s requirements are met with respect and understanding.

We celebrate diversity and are pleased to provide cultural support that honours your faith, values, and beliefs. Our staff speak a variety of languages, including Arabic, Bengali, French, Hindi, Punjabi, Turkish, and Urdu, ensuring clear and comfortable communication.

Our services range from personal care, day care, personal assistant and medication assistance, to food preparation, escorted community visits, and even pet-friendly support. We also offer double-up care (two carers per visit), respite sessions for family carers, and both male and female carers to suit your comfort and preferences.

We accept all major funding sources, including self-funding, local authority, and NHS Continuing Healthcare, making our services accessible to all.

At SAFS our aim is to promote independence, dignity, and well-being, letting you or your loved one remain safe, comfortable, and happy at home, at the centre and/or in the community.

Care at Sandwell Asian Family Support

  • Age
    • 18 - 64
  • Key Types
    • Hourly
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
  • Care Services
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. We are able to provide services in several languages including French, Urdu, and Bengali to meet individual communication needs. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Arabic
  • Bengali
  • English
  • French
  • Hindi
  • Punjabi
  • Turkish
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£20
Price information Additional price information

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report