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Observe Care Ltd

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International House, George Curl Way, Southampton, Hampshire, SO18 2RZ

07957 773 016

Regulator rating: Good
Details updated 2 weeks ago

Availability

From £27 hourly
Hampshire County Council
Minimum Visiting Time 1 Hour

About Us

Observe Care is a domiciliary care agency dedicated to delivering high-quality, person-centred support to individuals within the comfort and familiarity of their own homes. Our primary aim is to empower people to maintain independence, dignity, and choice while receiving the level of assistance they require to live safely and comfortably. We work with adults who may have a variety of needs, including physical disabilities, learning disabilities, long-term health conditions, dementia, or age-related challenges.

Our service is built on strong values of respect, reliability, and compassion. We understand that every person’s situation is unique, so we tailor our care plans to reflect personal preferences, routines, and goals. Whether support is needed for daily living tasks, medication assistance, personal care, meal preparation, community access, or companionship, our trained care professionals provide consistent and responsive support.

Observe Care also collaborates closely with families, healthcare professionals, and commissioning bodies to ensure continuity of care and clear communication at every stage. Safeguarding, dignity, and wellbeing are central to our approach. We are committed to maintaining high standards through ongoing staff training, regular reviews, and a culture of continuous improvement. Our mission is to deliver dependable, compassionate, and effective care that enhances quality of life and promotes independence.

Observe Care Ltd is a domiciliary care provider based in Southampton, Hampshire.
Web: www.obscare.co.uk

Care Quality Commission

The company is registered with the Care Quality Commission (CQC), and its most recent rating is Good across the main inspection domains.
Care Quality Commission
They operate under company number 09154507.
Companies House

They deliver care in people’s own homes (home–care / domiciliary care), covering adults over and under 65, children, people with learning disabilities, dementia, mental health conditions and physical disabilities.
Care Quality Commission

What They Offer

Below are some of the key services and features of Observe Care Ltd:

Feature Details
Range of Clients. Older adults, younger adults, children and young people, including those with learning disabilities, mental health conditions, physical disabilities and dementia.
Care Quality Commission

Types of Care: Personal care, support with daily living tasks, medication management, behavioural support, companionship, sometimes respite, light domestic assistance.

Specialist / Complex Needs. They emphasise being able to handle specialist or complex care requirements, such as learning disabilities, neurological disorders, and physical disabilities.

Live-in / 24-Hour Care They offer live-in/round-the-clock care options in addition to “visiting” care.

Location: The Head Office is in Southampton (International House, George Curl Way, Southampton, SO18 2RZ).

Over 15 years of experience in care services

Quality / Compliance CQC-registered; employees are DBS-checked; staff are fully trained.

Regulation & Safety Inspected by the Care Quality Commission; regulated under the Care Quality Standards.
Care Quality Commission

Strengths & Reputation

Their CQC rating of 'Good' suggests that their service meets the expected standards for safety, effectiveness, care, responsiveness, and leadership.

They are experienced in handling complex cases and providing personalised care plans. That suggests a higher level of professionalism and ability to meet diverse needs.

They emphasise training, DBS checks, and compliance with safeguarding/adult-safeguarding procedures.

Their offering includes not just elderly care but also children & young people with learning or behavioural needs, as well as live-in options — giving them breadth.

Things to Check / Consider

If you’re considering using Observe Care Ltd (or comparing it with others), you might want to verify or ask about:

Coverage area — exactly which postcodes or towns they serve, and whether there are travel/call-time limits.

Cost/funding — whether the care is privately funded or arranged via local authority/NHS; what charges apply.

Care plan customisation — how flexible the care schedule is; emergency/last-minute call-outs; adjustments to routines.

Staff continuity — how often you’ll see the same carer and how handovers/cover are managed.

Inspection history — reading their full CQC inspection report to see any improvements required or feedback from clients.

Care at Observe Care Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Personal care
    • Physical disability
    • Physically frail
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support (e.g. faith, values and beliefs)
    • Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Care and support can be provided in Yoruba to promote clear communication and understanding. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Yoruba

Fees

Hourly Price
From
Observe Care Ltd
£27

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report