Abbots Care Limited (Hertfordshire)
Phoenix House, 63 Campfield Road, St Albans, Hertfordshire, AL1 5FL
01727 891 004
(Enquiries)
Availability
About Us
At Abbots Care, we make a meaningful day-to-day difference to the lives of people in our communities by providing award-winning and outstanding, home and live-in care services.
As a family-run home care provider with 30 years’ experience, we understand how important it is that people and their families who choose care at home, receive compassionate care, tailored to their needs and preferences.
Simply, we put people at the heart of our services, and strive to consider the individual in everything we do.
We are committed to providing the very best care for our Clients and we also ensure our highly trained staff are experienced in providing professional and compassionate care.
Our employees have access to specialist training pathways, career development opportunities and well-being support.
We are accredited by the Care Quality Commission and were proud to be rated Outstanding in 2025 for the third time in a row. We are also accredited by Skills for Care, and the United Kingdom Home Care Association, and have been recognised for our consistent, high-quality services.
Care at Abbots Care Limited (Hertfordshire)
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Age
- 18 - 64
- 65 and over
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Care Types
- 24-Hour
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Hourly
- Learning disability / Autism
- Live-in
- Mental Health
- Nursing
- Overnight Care
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support (e.g. faith, values and beliefs)
- Dietary requirements (e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal)
- Domestic / Home help
- Escorted trips / visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly (staff are comfortable around domestic animals)
- Pet services (staff provide dog-walking, feeding, etc.)
- Rehabilitation (including post-op support)
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Outstanding
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Safe:Good
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Effective:Good
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Caring:Outstanding
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Responsive:Good
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Well-led:Outstanding
Additional Information
- CQC regulated and rated Outstanding The CQC is an independent regulator of health and social care services in England, and they rate services based on five key areas: Safe, Effective, Caring, Responsive, and Well-led. The Care Quality Commission (CQC), has rated Abbots Care Hertfordshire an overall OUTSTANDING rating, for the third time in a row.
- Hertfordshire Care Providers Association (HCPA) aims at creating a county where all adults who receive care are given a service of true quality, personalised to their needs.
- Spinal Injury Association (Sia) support and give a voice to the 50,000 people in the UK living with a spinal cord injury so they can live a fulfilling life. Sia offer advice, support and access to expert information.
- Women Achieving Greatness Awards (WAGs) 2025 - The Wellbeing at Work Award & Businesswoman of The Year Finalists Our Care Director Sarah Hurley was nominated for the Businesswoman of the year award at the WAGs Awards 2025. The finalist nomination was a reflection of her success in guiding our Hertfordshire branch to its third successive CQC-Outstanding rating, and her drive for innovation, championing the ELK Cushion Pilot scheme. The scheme successfully lifted 30 clients safely from the floor in the last year, reducing the need to call on already strained local emergency services. Our Care Worker Liaison Officers Alix and Michelle were nominated for the Wellbeing at Work Award for their dedication in supporting our care team, particularly in situations that can be emotionally challenging. Alix also supported our award winning companionship campaign, phoning clients, and matching them with a companionship volunteer.
- GB Care Awards 2025 - Home Care Worker of The Year Finalist Abbots Care Worker Olesja was a finalist in the ‘Home Care Worker of the Year’ category at the GB Care Awards 2025. She was nominated for her dedication and support to her live-in client Nicki who has cerebral palsy. She was praised for her ability to problem solve creatively and her knowledge, ambition, and skill to aid Nicki in living an active and exciting life.
- HCPA Care Awards 2024 - The Care Culture Award We are thrilled to have won the Care Culture Award at the HCPA Care Awards for a successive year! This feat is a testament to ongoing investment in our fantastic workplace culture, providing 80+ office staff and over 500 Care Workers with an inclusive and caring environment to provide care.