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Promoting Independence South West

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B200/B201, Victoria Office, Beacon Place, Station Approach, Roche, St. Austell, PL26 8LG

01726 211 595
01726 211 595 (Enquiries)

Regulator rating: Good
Details updated 3 weeks ago

Availability

From £29 hourly
Cornwall Council
Minimum Visiting Time 1 Hour

About Us


What We Offer

Promoting Independence South West is a mentoring and support service for Adults and Young People with various complex needs such as Neurodivergence, cognitive and sensory needs, neglect issues, drug and alcohol misuse, homelessness, domestic violence and mental health needs
We work with our clients both within the community, and in their own homes.

A diverse range of mentoring & support

The team's specialism covers a diverse range of mentoring/support, from daily living tasks such as, cooking, budgeting, shopping, to accessing public transport, groups, activities out in the community, reitergration back into the community after formal treatment (under the Mental Health Act 1983), education, and any interests in voluntary and/or paid work. We also support those with more complex social care needs, ranging from those with challenging behaviours, cognitive decline, Brain Injury, Homelessness, Drug & Alcohol dependencies Mental Health, Trauma and self neglect issues.

Our service acknowledges that everyone is different and that what one client may consider to be an important goal towards furthering their independence, may differ significantly from others.

We have an ethos of ensuring that all support is tailored to your individual needs. To achieve this, we take time to get to know you and put your preferences at the centre of everything we do. You are in control of every element of your support, where appropriate. We empower you to live the way you want

Meeting Your Goals

We understand that our client's will have differing needs and abilities and therefore will ensure that your care/support plan is reviewed every three months. The aim is ensure that your progress does not become stagnant, and that our service is meeting your goals; towards independence.

Our service is a working partnership between you and us.


Partnerships

We work in collaboratively with Cornwall Council, Cornwall NHS Trust; to strive to meet the best outcomes for our customers.
We also work effectively with other other statutory agencies such as Mental Health, Learning Disability, GP's, Housing Departments, Employment Agencies and other charities such as National Autism Service.
Our knowledge and expertise has evidenced how working in partnership with you, your support network and other organisations, can assist in achieving your goals and aspiration towards greater independence.


Quality Assurance

Quality Assurance is a large part of our work, where we continually review with you and other organisations how we are doing (in regards to desired outcomes agreed and devised in your care plan). Reviews of the quality of work is undertaken every three months. As a registered provider with The Care Quality Commission (CQC), our service will continue to adhere to their policy and guidance; thus ensuring first class service to you, our customers.
Last CQC Inspection report published on the 16th October 2021 rated Promoting Independence South West West as 'Good' within all domains (Safe/Effective/Caring/Responsive and Well-Led).

Care at Promoting Independence South West

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Mental Health
    • Parkinson's disease
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Substance misuse
  • Care Services
    • Companionship
    • Cultural support (e.g. faith, values and beliefs)
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Pet friendly (staff are comfortable around domestic animals)
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Hourly Price
From
Promoting Independence South West
£29

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Awards
  • QCQ Accredited.