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Onpoint Homecare Ltd

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01424 430 901
01424 430 901 (Enquiries)

Registered Office: Prospect House, Drury Lane, Pondswood Industrial Estate, St. Leonards-on-sea, TN38 9BA

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Regulator rating: Good
Details updated 2 weeks ago

Availability

From £29 Per Hour
East Sussex
Minimum Visiting Time 30 Minutes

About Us

Established in 2019 by Kelly Coleman and Luke Thomas, Onpoint Homecare was founded with one clear purpose: to deliver compassionate, personalised care that supports individuals in living fulfilling lives at home.
We provide high‑quality, person‑centred support for adults aged 18–65+, working closely with families and advocates to design care plans that reflect each person’s unique needs and preferences. Our services range from daily living assistance and medication management to specialised care for conditions such as dementia, Parkinson’s, and cancer.
At Onpoint Homecare, we believe the best place to receive care is in the comfort and familiarity of your own home. Remaining in a familiar environment enhances quality of life, offering security, peace, and independence. Our carers help you maintain your routines and enjoy the surroundings you love, while receiving the personalised care you need.
Our reputation is built on trust and integrity. We prioritise lasting relationships with clients and their families, maintaining open and transparent communication so you are always informed and involved in your care decisions. Our highly trained carers undergo ongoing training, regular DBS checks, and continuous service reviews to ensure the highest standards of safety and quality.
We understand that choosing a home care provider is a significant decision. That’s why our approach is centred on creating a supportive and nurturing environment where you can thrive. By listening, understanding, and working in partnership with you and your family, we provide care that enhances independence, wellbeing, and peace of mind.
Key Benefit: Personalised and compassionate care tailored to you because your comfort, dignity, and happiness matter most.

Care at Onpoint Homecare Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. We are able to provide services in Romanian, and Italian to meet individual communication needs. Please get in touch for further information about the team.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Italian
  • Romanian

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£29

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report