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Details updated 2 weeks ago
From £20 Per Hour
Hertfordshire
Minimum Visiting Time 2 Hours
New Hope Community Healthcare
08004 480 107
+44788 629 0816 (Enquiries)
Registered Office: Business & Technology Centre, Bessemer Drive, Stevenage, Hertfordshire, SG1 2DX
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Regulator rating: Requires Improvement
Availability
About Us
**New Hope Community Healthcare - Bringing Personalised Care to Your Doorstep**
Located in the Bessemer Drive area of Stevenage, New Hope Community Healthcare is dedicated to providing compassionate and professional home person centered care services tailored to meet the unique needs of every individual. Whether you are seeking support for yourself or a loved one, our highly trained carers are here to ensure comfort, dignity, and independence within your own home.
We support clients aged 18 and over, including older adults, those living with complex health needs, dementia, mental health concerns, or physical disabilities. Our flexible services cover everything from hourly and overnight care to live-in and 24-hour assistance, including specialist support for conditions such as Parkinson’s disease, stroke, or sensory impairments.
Our comprehensive care includes personal care, companionship, help with daily tasks, food preparation, medication assistance, shopping, and escorted trips in the community. We also provide respite care for family carers, convalescence, rehabilitation, and double-up care where two carers are needed. We are sensitive to faith, culture, and dietary needs, including vegan, Kosher, gluten-free and Halal preferences, and we offer both male and female carers. Our staff are also pet-friendly and LGBTQ+ inclusive.
Languages spoken by our team, in addition to English, include Akan, Creole, Ewe, Ga-Adangbe, Gujarati, and Hindi, ensuring we cater to the diverse Stevenage community.
We welcome private, local authority and NHS Continuing Healthcare funding. Our hourly rates start from just £20.00.
At New Hope Community Healthcare, your comfort, wellbeing and peace of mind are at the heart of what we do. Contact us today to find out how we can help you or your loved one enjoy life at home, with the support you deserve.
Care at New Hope Community Healthcare
-
Age
- 18 - 64
- 65 and over
-
Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
-
Type of Care
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stroke
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Our team is fully DBS checked to ensure safe and responsible recruitment. Infection Prevention and Control training is completed and kept up to date across the workforce. Services are delivered by staff who can communicate effectively in several languages including Ewe, Ga-Adangbe, and Gujarati. For additional information regarding the team, please get in touch.
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
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Languages
- Akan
- Creole
- English
- Ewe
- French
- Ga-Adangbe
- Gujarati
- Hindi
Fees
Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required.
The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£20
Regulator Rating
Overall: Requires Improvement
-
Safe:Requires Improvement
-
Effective:Requires Improvement
-
Caring:Good
-
Responsive:Good
-
Well-led:Requires Improvement
Additional Information
Accreditations
- ISO 9001 certified for Quality