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Mass Home Care

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Unit A, Acorn Business Centre, Livingstone Way, Taunton, TA2 6BD

01823 213 376

Regulator rating: Good
Details updated 3 days ago

Availability

From £27 hourly
Somerset County Council
Minimum Visiting Time 30 Minutes

About Us

Welcome to Mass Home Care – your trusted partner for compassionate and professional home care services in Taunton and the surrounding areas. Conveniently located in the Unit A, Acorn Business Centre, Livingstone Way, we are proud to have achieved a ‘Good’ rating from the Care Quality Commission (CQC), reflecting our commitment to high standards and quality care.

Whether you are seeking support for yourself or a loved one, our tailored domiciliary care enables you to live independently and comfortably in your own home.

We accept private self-funding, local authority, and top-up funding arrangements, with hourly rates starting from £27.00.

Discover peace of mind and compassionate support in your own home. Contact Mass Home Care to discuss how our personalised care can enrich your wellbeing and independence.

Our Tagline: “You are not alone.”
At Mass Home Care, we are committed to delivering high-quality, person-centred care that enhances and sustains the overall quality of life for every individual we support. Our ethos is rooted in combating social isolation, ensuring that every service user feels valued, respected, and supported.
Our Mission
• To provide care tailored to the unique needs of each service user, promoting independence and dignity.
• To treat all individuals equally while celebrating diversity and respecting their right to live life on their own terms.
• To safeguard every service user from harm while honouring their choices and decisions.
Core Principles
• Accessibility: We ensure information is available in multiple formats and provide advocacy where required.
• Engagement: We actively seek feedback through compliments, complaints, and suggestions to continuously improve our service.
• Transparency: We act promptly on incidents, share learnings openly, and collaborate with partners to break down barriers in health and social care.
Our Team
• We recruit compassionate, skilled staff and invest in their development through regular training, supervision, and appraisals.
• We encourage staff to share ideas and contribute to service improvement, fostering a culture of openness and growth.
• We have a dedicated team available to provide urgent assistance or cover unforeseen care needs at short notice.
• We use of digital tools and systems to enhance safety, coordinate care, and keep families informed.
• We have a stable, experienced workforce that ensures consistency and continuity of care.
• Our Team members hold Care Certificates and receive ongoing professional development to maintain high standards.
• We can provide care at times that suit the individual’s routine and preferences.
• Robust systems in place to manage unexpected changes, ensuring support is maintained without disruption.
Quality & Safety
• We maintain robust safeguarding practices to protect service users from all forms of abuse.
• We operate established systems to learn from incidents and improve care delivery.
Service Bands
• Adults aged 18–65
• Older Adults (65+)
• Individuals with Mental Health Needs
• Sensory impairment
• Physical disability.
• Dementia
• People who misuse drugs or alcohol
• People with an eating disorder
• Individuals with Learning Difficulties or Autistic Spectrum Disorders
Services Provided
• Domiciliary Care: Supporting individuals in their own homes with personal care, daily living tasks, and companionship.
• Live-in Care: Round-the-clock support within the individual’s home to promote safety, independence, and comfort.
• Night Care: Available as either sleep-in support for reassurance and safety or waking nights for continuous overnight assistance.
• Medication Management: Ensuring medications are taken safely and on time, including prompting or administering as required.
• Shopping and Meal Preparation: Assistance with grocery shopping, planning meals, and preparing nutritious food.
• Social Support: Encouraging engagement, companionship, and participation in social or community activities.
• Domiciliary Care: Personal care and support with daily living tasks delivered in the individual’s own home, promoting dignity, independence and wellbeing.

Care at Mass Home Care

  • Age
    • 18 - 64
    • 65 and over
  • Care Types
    • 24-Hour
    • Diabetic care
    • Eating disorders
    • Heart conditions
    • Hourly
    • Learning disability / Autism
    • Live-in
    • Mental Health
    • Overnight Care
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Domestic / Home help
    • Escorted trips / visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly (staff are comfortable around domestic animals)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Services are delivered by staff who can communicate effectively in Hindi, and Malayalam. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Hindi
  • Malayalam

Fees

Hourly Price
From
Mass Home Care
£27

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report