Osmanthus Care Ltd

VIsion
Our vision is to be excellent care providers who can make a difference in
supporting people achieve their life’s goals.
Our Aims and Objectives
Osmanthus Care Ltd aims to deliver best value services meeting individuals’ needs in their own environment or in the community. Osmanthus Care Ltd will promote a standard of excellence which embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and quality control.

OBJECTIVES

– To ensure that the service is delivered flexibly, attentively and in a non- discriminatory fashion while enabling the individuals supported to make informed choices and take risks as part of encouraging their independence.
– To ensure that the Care is delivered in accordance with agreed outcomes with local authorities, circle of support and individual Care Agreements
– To manage and implement a formal programme of staff recruitment and development
– To match the nominated care worker as closely as possible with the individual supported and respecting the need to change the care worker if in the best interest of the individual we support
– To manage the Care and Support Service efficiently and effectively to make best use of resources and maximise value for money for the individuals using the service.
– To be recognised nationally as a provider of choice based on traceable record of quality services that promotes good quality and efficient care

Our Values
– Being good listeners
– Respecting people’s wishes and choices, and value their dignity and
independence
– Respecting people’s individuality and their racial and ethnic identity and
cultural heritage and supporting them to develop them further.
– Taking into account feedback from staff, service users, and family
members of people we support
– Ensuring we employ staff with appropriate talent and desire to further
their professional development, welcoming innovation and relevant new
ideas.
– Promoting excellence through good practice, learning and strong
leadership
– Working in partnership with people we support, other professionals and
people in their support circle in order to design the best care/support plan
for them.
– Promoting an open culture by being honest and accountable to the people
we support as well as with organisations we work in partnership with.