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Martworld Care Services Limited

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01902 256 397
07838 027 527 (Enquiries)

Registered Office: Suite K11, Chubb Building, Fryer Street, Wolverhampton, WV1 1HT

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Regulator rating: Good
Details updated 1 month ago

Availability

From £23 Per Hour
Wolverhampton City Council
Minimum Visiting Time 15 Minutes

About Us

Martworld Care Services Limited is a CQC-registered care provider, proudly rated ‘Good’, delivering high-quality, person-centred care and support to adults living in the community across the UK. We have been registered with the Care Quality Commission since 2016, reflecting our long-standing commitment to safe, effective, and compassionate care.
Our services fully comply with the Health and Social Care Act 2008 (Regulated Activities) and align with CQC guidance, best practice standards, and all relevant UK legislation. We continuously review and update our policies to meet current regulatory expectations and ensure excellence in care delivery.

Our Mission Statement
"You care – and so do we."
Our core values and reputation are built on the simple premise that we care as much as you do. Client wellbeing, dignity, and independence are always our top priority. We aim to provide efficient, friendly, and person-centred care that enhances quality of life and promotes independence for everyone we support.
What We Offer
We provide a comprehensive, flexible range of community-based care services designed to support individuals at every stage of their care journey:
• Personal care and daily living support – assistance with washing, dressing, continence care, mobility, and nutrition
• Medication support – prompting, administration, and monitoring in line with NICE guidelines
• Support with long-term conditions – including dementia, diabetes, stroke recovery, and physical disabilities
• Companionship and emotional support – reducing loneliness and promoting mental wellbeing
• Community access and activities – supporting appointments, shopping, social engagement, and independence
• Respite care – providing temporary relief for family carers
• Flexible care packages – tailored to individual needs, from short visits to full-day or live-in support
We provide a complete assessment package to ensure every care plan meets the unique needs of our clients, including those with complex or high-dependency requirements.

Our Approach
Person-centred care is at the heart of everything we do. We develop individualised care plans in collaboration with:
• Families and informal carers
• GPs and district nurses
• Social workers and local authorities
• Other healthcare professionals and commissioners
This ensures care is safe, coordinated, and outcome-focused, adapting to the changing needs of those we support.
We place strong emphasis on:
• Dignity, respect, and compassion in every interaction
• Continuous staff training and professional development
• Robust supervision and quality assurance processes
• Delivering positive outcomes and improved quality of life

Quality, Safety and Governance
We have robust systems to ensure high-quality care at all times, that includes the following,
• Full compliance with CQC Fundamental Standards
• Strong safeguarding procedures aligned with local authority frameworks
• Safer recruitment practices, including enhanced DBS checks
• A dedicated staffing team to prevent disruptions due to staff shortages
• Ongoing staff supervision, appraisals, and competency assessments
• Regular audits, spot checks, and service reviews
• Clear incident reporting and risk management processes
• Feedback mechanisms to drive continuous improvement

Our Team
Our team consists of trained, experienced, and compassionate care professionals who are carefully selected for their values, skills, and commitment to excellence. All staff receive the following,
• Comprehensive induction training aligned with the Care Certificate
• Ongoing mandatory and specialist training
• Regular supervision and professional development
• Support to maintain wellbeing and deliver the highest standards of care

Equality, Diversity and Inclusion
We champion equality, diversity, and inclusion, ensuring care is culturally sensitive, personalised, and free from discrimination.
Our approach aligns with the Equality Act 2010, guaranteeing fair and equitable treatment for all service users and staff.

Our Commitment
Since our registration with the CQC in 2016, we strive to be a trusted and leading and best care provider, delivering care that enhances lives, promotes independence, and supports wellbeing. Through continuous improvement, robust governance, and compassionate care, we aim to exceed expectations and make a meaningful difference in the lives of the people we support.

Care at Martworld Care Services Limited

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£23

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement
See the report