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Woodford Homecare

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07764 664 084
07764 664 084 (Enquiries)

Registered Office: 84 Salop Street, 3rd Floor Office Suite 319, Wolverhampton, WV3 0SR

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Regulator rating: Good
Details updated 2 weeks ago

Availability

From £28 Per Hour
Wolverhampton
Minimum Visiting Time 30 Minutes

About Us

Welcome To Woodford

Established in 1994, Woodford Homecare has vast experience of providing person-centred and professional care services to people in Birmingham & Wolverhampton.​
The People at Woodford

At WHC, we are committed to providing tailored person centred care and this has been a service hallmark in neighbourhoods wherever Woodford has offered support. We are well respected by the multidisciplinary health and social care teams we work with and are judged as setting a ‘gold standard’ for meeting the needs of the people we support.

The Woodford team has extensive experience of making positive community links and integrating locally to access services and resources. We have a resilient, determined and dedicated team and work diligently to meet the diverse individual needs of those people we serve. Woodford emphasises the individual’s right to community access and we strive to build, maintain and sometimes, re-establish critical links with family and friends that can greatly enhance the emotional well-being of the people we support as well as other key people in their lives.

Woodford takes great pride in its award winning care and support services, established by our CEO, Helen Wilcox who has been awarded the MBE for her dedicated commitment to advancing Adult Social Care provision. Helen’s vision and determination to improve social care at all levels is well recognised and highly respected throughout the UK. Under Helen’s direction and with the support of her husband, Prof Dan Wilcox, the Woodford team can deliver tailored packages of care to meet each individual’s diverse needs.
One of Woodford’s many recent success stories is reflected in our collaboration with a local family to create a uniquely tailored person centred support plan for their daughter. Through collaborative efforts between family and WHC this young woman from Edgbaston has now been able to return to her childhood neighborhood after spending several years in hospital following a seriously debilitating health and mobility disruption that greatly undermined her independence and general wellbeing. With Woodford’s support, from the start of 2021 this young lady has been able to live in her own home, with her own core team of care workers who support and empower her to make her own choices as much as possible while providing 24/7 care both in her home and out in her local community.

The team at Woodford has facilitated many positive experiences for this young person and in discussion with her and her family, we have regularly reviewed and adapted our engagement approach to improve the services provided. Being on a continuous ‘learning curve’ has also helped us to make further improvements to other new and existing packages of support and care we offer.

Our Core Values​
​​
Effectiveness
We will provide a person-centred care plan to which the care team can follow, to ensure care is provided in the way people want.

Safety
We will regularly review packages of care to ensure we keep people safe.

Making a difference
We will always aim to make a positive difference to the lives of people we support.

Independence
We will support people in the least restrictive way to ensure their independence is maximised.

​Leadership
We will ensure there is leadership at the front line to provide excellent communication and ensure our service is effective and safe.

Care at Woodford Homecare

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Overnight Care
  • Type of Care
    • Head/brain injury
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stroke
  • Care Services
    • Companionship
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. We are able to provide services in Hindi, and Punjabi to meet individual communication needs. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Hindi
  • Punjabi

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£28

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement
See the report

Additional Information

Awards
  • Rated Good by CQC at last inspection
  • 2014 Mrs Helen Wilcox CEO received an MBE for services to Adult Social Care