Craven Home Care

FOREWORD
Scott has shared with us HIS experience in having care and support in his own home. Scott is also now employed by ourselves and advises and supports in producing our regular newsletter, and other communications/questionnaires and general office support. He hopes his story may assist others who may be needing support at home.

Scott’s Story

When it first came to me needing care, we had a meeting with social services and we discussed my disability and the type of care that I required and we discussed that I will only have a few hours a week. But after a while this care would change and the hours would increase by a lot, this due to the deterioration of my condition and the change from school to college. However, when trying to find care at first, we tried to hire my own PA carers, but after a few months we still couldn’t find anyone interested. So, we then decided to look for a care company and a few months went by and then we finally had a company that was interested, which was Craven Home Care. After social services had contact from Craven Home Care, they organised a meeting with me and my mum and 2 senior members of the Craven Home Care team. After this meeting I was very confident that this would be the right company for me and after they left that day, I decided, and 2 years later I am still with the same company and I have a great set of carers that I have confidence in when doing my care and going out and about.
When it came to needing care there were questions of how I would feel with people coming into my home and providing their service. However, I didn’t really fear this as I have been going to Martin House hospice for the past 10 years, so I have experienced this sort of care for a very long time and have great knowledge and experiences of it. Although, it was a little bit weird at first, because it was total strangers coming into my house providing this care, but after I had met with some of the staff, I soon found the ones that I got on with. Which, I now have, 5 main carers that provide my care, who I get on with really well and I feel confident with the service they are providing. At first, I had a lot more carers, but I have whittled it down to the carers that I get on with and share similar interests with. This is what I like about Craven Home Care that they allow me to choose the ones I get on well with and who best suit my needs.
So, if you are uncertain about this type of care, make sure that you ask as many questions that you feel necessary. Don’t feel concerned about asking these questions as Craven Home Care are very welcoming and have a great set of staff. Also, if you are in a similar situation to me, which was having people come into my home and provide this care to me at the age of 18, don’t be worried about it, as there are staff that you will get on with, no matter what your needs and interests are. By having this care provided from Craven Home Care this was a sense of relief to me and my family, as the stress from my family providing my care, was instantly taken away and it meant I could have a better relationship with my family and the care came at a great benefit. Also, with this care it has given me more opportunity for social interaction, as I am able to go off and do things that I wouldn’t have been able to with my family and it gives me a sense of freedom and responsibility.
So, if you are worried or have any concerns about receiving care from Craven Home Care all I can say is that my experience has been excellent and I would recommend to anyone looking at choosing them as a care provider to do so, as they are great at what they do and are very kind and friendly.

This Guide aims to provide new and existing service users, their representatives and carers with useful information about Craven Homecare. The Home Care Service will provide you with the support you need to live independently in your own home. We aim to create an environment within your home that is safe, secure, convenient and comfortable enabling you to enjoy a good quality of life Service User Guide available upon request.