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Universal Integrated Services

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07366 390 905
07486 999 372 (Enquiries)

Registered Office: 27 Stafford Street, Walsall, WS2 8DG

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Regulator rating: Unknown/Not rated
Details updated 4 days ago

Availability

From £29 Per Hour
Walsall
Minimum Visiting Time 30 Minutes

About Us

Welcome to Universal Integrated Services

Universal Integrated Services is a trusted, CQC-regulated provider delivering safe, effective, and person-centred home care across Sandwell and Dudley, Birmingham, Walsall, Wolverhampton, Stafford, the wider West Midlands, and Nationwide.

We understand that choosing care for yourself or a loved one is an important and often emotional decision. Our approach is centred on providing compassionate, reliable, and tailored support that enables individuals to remain in the comfort of their own homes while maintaining independence, dignity, choice, and control.

Our services are designed to meet a wide range of needs, from everyday support with personal care and household tasks to more complex care requirements, including mental health and enhanced support. Each care package is individually assessed and carefully planned, ensuring safe, effective, and outcome-focused delivery.

With hourly rates starting from £29.00, we offer flexible care options that are transparent, sustainable, and tailored to individual needs and circumstances.

We work in partnership with local authorities, NHS Continuing Healthcare (CHC), and private clients, ensuring accessible care for a diverse range of individuals. We are also proud to support clients from different cultural backgrounds, with staff able to communicate in languages including Shona, Ndebele (North and South), and Zulu, helping to provide culturally sensitive and inclusive care.

Our team of carers are carefully recruited, trained, and supported, delivering not only practical assistance but also a reassuring and compassionate presence. Our care is underpinned by robust risk management, ongoing reviews, and partnership working with families and professionals, ensuring consistency and quality at all times.

At Universal Integrated Services, we are committed to delivering high-quality, responsive, and outcome-focused care, supporting individuals to live safely, confidently, and as independently as possible.

If you are considering home care for yourself or a loved one, we are here to help. Contact us today to discuss how we can support you.

Care at Universal Integrated Services

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Services are delivered by staff who can communicate effectively in several languages including Urdu, North Ndebele, and South Ndebele. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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162255917831333,52.57140410404515],[-2.7180026444178234,52.560811112393424],[-2.7193518494837243,52.5501947071547],[-2.7202727032591003,52.539561297268186],[-2.7207649616381877,52.52891729729573],[-2.7208286395261867,52.518269123541685],[-2.720464010078267,52.50762319018273]]]}

Languages

  • Bengali
  • British Sign Language
  • English
  • Farsi
  • Gujarati
  • Hindi
  • Igbo
  • Kurdish
  • North Ndebele
  • Polish
  • Punjabi
  • Shona
  • South Ndebele
  • Tswana
  • Urdu
  • Zulu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£550
Hourly Price
£29
Live-in rate (£ per week)
£1,350
Overnight rate (£ per night)
£280
Price information Additional price information

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated